9 out of 10 patients are entirely satisfied with our service and would recommend us to their friends and family.
Thousands of people have trusted us to get them better.
The majority of our clients are from word of mouth referrals and those who come back again return with a different problem or new injury.
Many of our patients have had physio elsewhere before coming to see us.
We have also expanded our services to work more closely with allied healthcare professionals and partner with physiotherapists who specialise in Pain Management and Hand therapy. Our Long Eaton site also has an up to date Pilates studio offering the latest equipment; our most recent addition is the Core Align. Our individual and group pilates sessions andyoga classes are also led by Physiotherapists
Our physios all have a minimum of 5 years practical experience but most have many more than that (and a few so many they just don’t want to say!) Many of our staff have completed their Masters.
We’re physios first who happen to run a business too. It shapes everything we do. We genuinely like people and we hope people like us.
We’ve got some truly special people in our teams who’ve done some pretty amazing things, so we feel we can completely empathise with you.
Company No. 07185239
Our basic charges are £49 for the initial assessment and £39 for subsequent half hour appointments.
We also offer extended assessment appointments for more complex problems, or multiple areas of the body. This will take 45 minutes and costs £49. If you have been seen elsewhere before and not been satisfied with your treatment then an extended appointment time allows us to fully investigate your problem. Please discuss this with us and ask for details. A future review may be necessary depending on the problem to advance the rehabilitation, this is normally done in a 30 minute session. Full details can be found on our fees page
We work closely with General Practitioners, consultants and specialists, however you do not need a referral unless your treatment is covered by private medical insurance.
We can usually deal directly with your insurer for payment. Please ask when you make your appointment.
No - some local doctor’s surgeries refer to us under the NHS. Please ask if this applies to you.
Yes, we are registered with leading medical insurance companies.
We have a provider number which you can pass on to your insurer if required.
If you are self-funding and are available we can usually see you the same day.
After weeks of an increasingly painful and debilitating left knee, I was at the stage of convincing myself that a total knee replacement was the only solution! An assessment at Impact Physio prescribed a very well explained and visually clear exercise regime, which I followed religiously every day. Six weeks later I am walking pain free and 'normally'. Impact Physio provided the professional expertise and encouragement I needed. Thank you.
Rachel Royer and Impact Physio have been an excellent resource for our DIS athletes. Totally reliable, fast to respond and act, whilst showing total empathy with the issues of high achieving, highly focussed athletes in a wide range of performance sports. I would have no hesitation in recommending Rachel and her team to any high performance sporting environment.
I have suffered with a niggling and sometimes exceptionally painful lower back and neck for years but just thought it was 'one of those things' I had to endure. On speaking with Rachel Royer I decided to request an appointment. After just 2 sessions and armed with simple exercises it has made a world of difference already! Why didn't I go earlier? My lower back is stronger with a less pronounced curve and I can use my neck without suffering excruciating stabbing pains. Amazing! At IP they have excellent expertise, professionalism and courtesy, plus their plain speaking makes it clear instantly what the issue is and how to address it - ideal. I have also had Craniosacral sessions with Chris and I come away feeling peaceful, empowered, with improved movement and increased self-esteem. My headaches have gone and I am positive it is having a beneficial effect on my digestion. I can't recommend the team enough. Many thanks all. Viv Smith
I really can't thank you enough and congratulate you on such a wonderful practice.
... all is really good at the moment exercises working very well. May I add what a brilliant service you have provided I will be returning when I have a problem
I've had lost of massages over the years - Sara (Bostock) is by far the best! I would highly recommend her. After working on my calves I was able to walk 4 miles completely pain free - it normally hurts after just 3/4 minutes.