Rachel Royer

The physiotherapists offered no more advice than you would already know from general knowledge or than can be found online by Googling ‘knees’. Honestly a waste of time apart from meeting a pleasant person.

I recently attended Impact Physio for treatment on my neck & shoulder. Impact Physio based at Pride Park, Derby was easy to get to with plenty of parking located at Derby Arena. I was treated by Alan Beer from Impact Physio over several months. I was made to feel comfortable throughout the Physio session & found the treatment helpful for my condition. I would highly recommend Impact Physio.

I was referred to Jenny Horrigan, a specialist pelvic floor physio, as I had very tight pelvic muscles which were giving me significant discomfort. Jenny gave me an exercise programme, together with some pelvic muscle manipulation which, over two or three months has completely stopped my discomfort. I would thoroughly recommend Jenny and would definitely use Impact Physio again in the future.

I've been seeing Gregory at the long Eaton clinic and very pleased with the service. He's sympathetic, thorough and very kind. When I've phoned though to make appointments or change dates the receptionist is always pleasant and happy to accommodate. I appreciate being able to be seen on a Saturday too and don't have to wait weeks for an appointment.

top notch!!

Excellent physio treatment given by Julie, very thorough and professional. I highly recommend this Impact Physiotherapy.

I have been with Impact for many years, they have always been a dedicated team of friendly professionals from booking an appointment to receiving treatment. I have recently needed to see Jo & Julie for a neck issue, my problem was discussed thoroughly and a suitable treatment plan and at home exercises provided. I came away feeling confident my neck issue would be resolved along with some guidance on how to avoid the problem re occurring. I can thoroughly recommend Impact, they always go the extra mile.

I always felt quite uncomfortable when it came to having to get massages for muscle pain however, booking in with Sara was the best thing I ever did. Not only did she make me feel comfortable but she listened to me and took the time to help and advise me. Her approach is fantastic and she is incredibly knowledgeable and friendly. I would highly recommend Sara.

The treatment was very successful and I was looked after very well. Would highly recommend this company. Very professional.

Definitely 5 star

I was well looked after by Alan Beer. He managed to sort out best ways to relive the pain in my Achilles. I would definitely recommend Impact Physiotherapy.

From the front desk to the Physiotherapist everyone was incredibly friendly. I had an issue with an old injury on my foot after overdoing it at Zumba. I was given advice and support, my foot is feeling so much better. Really appreciate your help Thank you

I've been using impact for over a year now for physio treatment and Pilates classes. Both have been excellent and everyone I've seen has been helpful. I think they've really helped keep my physical problems from flaring up.

Got me from sleepless nights in 4 visits

I had Physio session with Julie Lee, she is very professional and great physiotherapist. I would highly recommend Julie Lee if you are having lower back problems. Many Thanks

I found my treatment with Fiona Hunter,very valuable and enlightening.

Chris has been my physician at impact, he’s great at understanding and conducting exercises to best combat my issues. Incredibly helpful and insightful!

Sally was amazing. Gave me the exercises for my shoulder & showed me how to do them. Even though we had a laugh at the way I did one or two of them. She was professional & definitely knows the exercises that help each problem. A big thank you for sorting me Sally

Fantastic service and friendly staff

I was referred to impact by my doctor due to severe arthritis in my hips ,had a very long wait for an appointment and to be honest I was not expecting physio to help much .I saw a lovely physio called Steven who immediately puts you at ease and after a few weeks I saw much improvement .At the end of my course of physio the pain had eased a lot and was much less painful on walking .I definitely would recommend impact physio and particularly Steven who I would like to thank for all his help .

Chris was very calm and his application was very gentle, I felt great benefit from my visits. 5 STARS

A very proffesional and positive service

I found all the staff to be very friendly and helpful and although I problem wasn't resolved I was given the tools to manage the problem. Thank you.

Absolutely brilliant physio therapy. So professional and really know there business! Would highly recommend them!

I've been impressed with every aspect of this service. When I've needed to change an appointment the people I've spoken to have been helpful and understanding. The physio, Jack Clayton, was polite, friendly and knowledgeable. He listened to my feedback and worked with me to find a programme I could follow. I wouldn't hesitate to use again in the future. Thank you!

Chris Davenport was brilliant. Correctly diagnosed and treated mt persistent back pain in one session. I can't thank him enough. Thanks Chris

Came here for the first time a few months ago looking for help with my lower back. I had a god sit down chat with Jack and then a number of physio sessions thereafter. Jack was incredibly helpful, informative and very passionate about his work and getting me better. Jack gave me a clear timeline and a structured plan of physio which has helped me incredibly. I would highly recommend Impact Physio to anyone that needs physio and if I ever do need to go back it will be Jack I go back to see.

Jack was very helpful and understanding. The exercises I was given have helped a lot and I will continue with them.

Glad to be referred here. Good exercise program built up in stages. These sent email to follow and refer to. Very effective. My physio very calm and encouraging. Best of all is I’m able to do again what had become so limiting. If I should need help again I’ll definitely go back

Impact Physio has given me a new lease of life, for the first time in 6 years I don't worry about my backache and Joe has been great. She listened about my previous experience to create a unique plan for me that was so adaptive and really work. Hard work and Joe's help has really changed my life

I had 8 Physio sessions with my physio therapist Chris and he was most helpful and considerate throughout for all of my problems. He always gave good advise and posted exercises for me to do at home which helped immensley. What I saw of the Long Eaton Impact Physiotherapy place the therapists who work there were well equipped and trained to deal with any of your problems to re habilitate.

Required Impact physio again to help me with my back and knee discomfort / pain, over several sessions. Ali was a superstar, listening and providing a program to get me feeling a lot better, can't recommend enough.

Had treatment for a very painful back problem & the physiotherapy given by Impact gradually alleviated the problem. My therapist listened to me, answered my questions & the treatment recommended worked, hence 5 stars in this review.

I was introduced to the two leaders of the exercise classes called Jess and Jon. I told them what had happened and how I ended up coming to Derby.

I attended the Pride Park clinic to get treatment on my lower back. Tom was great, he really made the exercise and treatment plan feel bespoke and tailored to me and my recovery. Really impressed, would recommend to anyone.

Was involved with impact Oct 21 till Jan 22. Ali was wonderful, she excelled in all aspects, Cher Knowledge was second to none Can't thank her enough When I first came, in agony and not sleeping To where I am now Brilliant

I cannot thank Sally enough for all the help she's given me, the advise and exercises, The pain has now gone, I can walk better,

My First experience was with Chris Davenport on referral for hip and spine problems by my GP. Two courses done and he recommended Hatha yoga to supplement his treatment and help me long term. However before I could implement it lockdown came in so it was delayed until Autumn this year. I signed (with Mariangela)not fully knowing or expecting much in the way of personal tailoring or yoga exercise to be relevant to my situation. I needn’t have worried as the class of six is like minded and Mariangela caters (and cares) for us all. Bonus is it seems to be working; thanks Mariangela. The covid care from all at LE clinic is first class and not uncomfortable allowing for windows open. Reception staff always friendly with a smile. All in all just the tonic Update following treatment again in 2023 Not the first time I’ve used this service, same location, same Physiotherapist (Chris Davenport) and yes the same receptionist’s. As before they provided me with the ( in my view) the best treatment they could given my arthritis coupled with a set treatment time scale provided by the NHS. Thanks to all the staff.

Been coming here regularly for a few years now and it's really helped with the active live style. Robyn is a legend

Word cannot describe very good staff

Having pulled a hamstring at work and being unable to walk for a few days,my wife booked me in with impact Physio.I was looking at being off work for about 2-3 months.On the day of my appointment,I was met by a pretty young lady who got me to walk away from her then back again a few times.I was then asked to lie on my back on the couch where a pair of expert hands gently massaged the delicate hamstring area.A bit of manipulation got me a bit of pain,causing me to jolt slightly, but I was expecting worse anyway.I was then asked to lie face down on the couch.My lower back was then massaged and manipulated.The whole session took probably 30 minutes.The physiotherapist was always talking to me,saying what she was going to do, and wether or not I would experience any pain or discomfort.She was very good at her job, and did it professionally.Within 2 weeks, I was back at work.If you need a physiotherapist, look no further than Impact Physio.They don't come cheap, but you pay for what you get,rather than get what you pay for.Mine was worth every penny.I will definitely use Impact Physio again if i need to.

Great treatment everytime without fail I would not go anywhere else

I am very happy to commend Fiona's diagnostic skills, the immediate treatment and the provision of a set of achievable and worthwhile exercises that backed up the initial treatment and mobilisation.

Having long term back pain is  not easy and same goes for three discectomies. Initially my physiotherapist was chosen for me by a spinal surgeon and I went with his choice but after meeting Louise and going through her 1:1 sessions I ended up attending the Long Eaton clinic for the last six years. Louise has an impressive  knowledge base and will always find a way to keep you mobile even when you feel you won't ever be able to move normal . During the years we worked together on  my back  she attended many courses and conferences and her skills make it so that , somehow, we still rarely repeat an exercise and I am sure there are many more to discover.She worked her "magic" on me so many times that I now only trust her with my recovery from yet another discectomy. Due to her skills I  managed to lead a normal life, I was able to keep my job which can be quite strenuous , I travelled long distances by plane or car , basically kept active. My admiration for  Louise is endless. Not only she is an excellent physiotherapist and Pillates instructor, but she is  also a wonderful human being ,who in this day and age  has maintained empathy and compassion for the suffering of those around her. I wouldn't want to miss Laura and Sandy and the whole reception  team from this review . Thank you for your help and support over the years ladies! It is much appreciated.

My daughter was referred by her GP and we had 2 appointments with Louise. She was brilliant and really good with my 8 year old daughter. Both appointments were thorough and my daughter was shown lots of different exercises to do at home with explanations of how they would help her. We also had emails showing the exercises in videos as well. The appointments were during 'covid times' as well and we felt very safe.