Physiotherapy

I recently had a couple of sessions with the physio Julie Lee to help with my low bone density. I have osteoporosis and need to do weight bearing exercises. Julie was excellent she was knowledgeable, extremely helpful and gave me advice and the exercises to help with my condition. I came away feeling more reassured that with time and guidance I can hopefully reverse and improve my bone decline. Thank you Julie couldn’t have done this without your help and support. Xx

Google review of Long Eaton

Very helpful and friendly reception and physiotherapy team. The help and advice given by the therapist, Sally, helped to diagnose the cause of my problems and alleviate the aches and pains.

Google review of Long Eaton

Julie's physio support has been incredible! At the start of the year I was advised by the NHS that my mobility had got as far as it could after a complex ankle break. I was convinced I had more to give to my recovery, and Julie has helped me on that journey. My mobility has exceeded my expectations now, thanks to Julie's recommendations and guidance.

Google review of Kedleston Road

I was referred to impact physiotherapy by my gp when I had whiplash. All the staff are very professional, friendly and happy to help you. McGregor my physiotherapist at impact was very good and helpful with my road to recovery. Miss k Taylor

Google review of Long Eaton

Excellent physio care from Fiona for a foot problem. Very pleased.

Google review of Long Eaton

After breaking an ankle playing football and having issues with my shoulder i made an appointment to see Julie Lee for Physiotherapy. Julie is very good and i would highly recomend her. Julie is professional, friendly, extremely knowledgable and is able to translate the technical details of your injury and recovery into terminology you can understand. She has the ability to make you feel accountable for your recovery ( because ultimately it is down to the individual to listen and put the effort in) but not under pressure to meet strict milestones, she works with your ability and mobility. I am very pleased with my progress and Julie's guidance and knowledge has been crucial. Thank you.

Google review of Kedleston Road

I had 3 physio appointments with Julie to help rehabilitate an aching knee. I found her to be friendly and professional. My knee is now far stronger. I am very happy to recommend.

Google review of Kedleston Road

After struggling with knee issues for 18 months, I’ve made remarkable progress in a short time thanks to the expert guidance and tailored exercise programme provided by Julie. Her deep knowledge of my specific knee condition, combined with her consistently positive and encouraging approach, made a real difference in my recovery. The clinic itself offers a great environment, with a well-equipped consultation space and gym that allowed me to perform exercises correctly and confidently. Julie is a fantastic physiotherapist, I highly recommend her.

Google review of Kedleston Road

I had my first Physio session at the beginning of the week and Steven was really good, professional, thorough and helpful. He relieved my ongoing shoulder issues and even gave me some home exercises to do to maintain better movement and even advised that with the work that he has done, that I shouldn't have to come back in – it's been a few days later and I've gone back to working out intensely and there is no strain or stiffness during or after my sessions, my first visit and it was a very successful one! Thank you once again Steven! Chantelle

Google review of Pride Park

Excellent physio provision by Fiona at Impact. Could hardly walk and after work on back and knees can stroll for 90 mins or more. Very good advice and help with practical matters such as modifying house and office to stop injuring myself further. Would recommend without hesitation: literally transformed my daily life back towards where it should be.

Google review of Long Eaton

I have been visiting Impact Physio for various injuries and pilates classes for many years. All physios (I've seen many!) have been tip top and have all sorted me out with a lot of understanding and encouragement after various levels of resistance from me. Extremely helpful and kind admin staff making booking process as easy as possible. Thanks Impact Team, I will return when needed.

Google review of Long Eaton

On three separate occasions I have been referred by my GP to Impact for a 6 session course of physio, once for knee issues and twice for different back issues. On every occasion the courses have been very effective and have returned me to good levels of mobility, enabling me to build up my fitness and maintain gym attendance. I cannot over state how important the high quality service Impact provides has had on my overall sense of well-being and fitness, enabling me to lose weight and move away from being obese to a healthy weight.

I recently had treatment on my shoulder and was very happy with every aspect of my visits. The reception staff were welcoming and my physiotherapist was excellent at explaining everything to me and examined my shoulder thoroughly. He gave me lots of exercises to do at home which really helped with my recovery.

Physio treatment received for chronic back pain. Physio advised me of new exercises which when completed made the symptoms worse. However continued exercise regime prevailed and am back on my feet again albeit the occassional twinge/set back. Pain is now maneagble. Have used Impact Physiotherapy several times over many years. Recommend that one tries this facility for themselves. Polite and always curteous.

I have recently had a course of treatments with Physio,Fiona Hunter,a lovely lady and so helpful. Fiona diagnosed the problem and has been so supportive and helpful with my treatment,can't thank her enough. The receptionists are lovely and helpful, everywhere is so clean and personal protection is in place.

I was highly delighted to be referred to Impact Physio at Long Eaton for treatment following a car accident. Louise was the physiotherapist I saw. During the course of 6 treatments she excelled in her treatment with the exercises also sent via email for me to practice at home. I would have no hesitation in using Impact Physio for any future treatment that I might require. We are lucky to have such a good physiotherapist company within Long Eaton.

From the minute I met my physio Chris Davenport I knew I had made the right decision to finally get my back pain sorted. He put my mind at ease and explained everything to me in great detail. My back felt so much better after just one session , it was a huge relief! Chris has also supported me in getting Occupational Health involved to help my back whilst at work . He was very friendly and supportive, I have already recommended him to other people! I was also very impressed with the covid precautions put in place at the venue.

Ali was amazing with me and helping me strengthen my right knee after having it scanned and needed physio on it she helped each visit to make it stronger and put my mind at ease

Both physios that I saw, Sally and Jenny, could not have been nicer or more professional. The office staff were likewise excellent, and the appointment system interface was flawless. I was referred via GP but would not hesitate to recommend the service to anyone.

I was having lots of problems with my neck movements and pain treatment wasn't working. It was my GP who sent me to Impact Physiotherapy. Now, after many visits I have pain free movement with the exercises I still continue to do.

Impact physiotherapy (Long Eaton Chris Davenport) is excellent and lives up to its superb reputation. The exercises have been excellent in helping me manage my sciatica and arthritis and I will continue to do them in the future. I still have some pain but nothing like the intense spasms I was previously experiencing. Thank you Impact and Chris Davenport.

I cannot thank Sally and the staff at Impact enough for what they did to help me with my chronic back pain. Genuinely changed my life and I'm so grateful for the time and effort Sally took to help me and I hope others in pain do the same. I'm back at work, i'm playing sports and I even have pain free days which is something I never thought I would say again! I had tried many other treatments and also had other physiotherapy which didn't work out for me but the difference was immediately evident in the way I was treated here. If you are in pain, don't give up and give Impact a try. I wish I could leave more than 5 stars, thank you for helping me.

Referred by GP for some physio sessions on my lower back. Saw Fiona who was great. No nonsense explanations of what was needed, only had a few sessions but was helped so much with certain strength and stretching exercises to do and reassured it would improve which thankfully it did. Highly recommended to anyone who may be struggling and needs help….it helped me for sure!

This is the first time I have used a physio, and found it to be very helpful in terms of me being able help with my particular problem. I found Steven polite and helpful, the exercises he gave me to help eliviate my symptoms.

I had a really great experience. I had been experiencing problems with my back for over 2 years with normal physio not helping. 2 sessions here and my back is so much much better, hardly any pain now.

Had a physio session with Ryan after having neck pain for many months. Ryan explained the possible reasons for my pain and gave me exercises to try and relieve the pain. These helped immensely and at my second appointment today, Ryan was able to discharge me as my pain was almost zero and movement, much improved! Great service, thanks Impact Physio

I had a shoulder injury for about 8 weeks before I went to the GP and when they asked me which clinic I would like to attend it was only ever going to be Impact I go to Impact whenever I need physio because I always get first class treatment without fail and I wouldn't go anywhere else

My physiotherapist quickly established a good rapport with me and attended carefully to my needs. She gauged my awareness of my problems and explained what I needed to do in terms of a program to follow very clearly. She followed up my progress with new adaptations of exercises which clearly demonstrated that she was listening to me. I am now self-managing my back problems (which are much improved) and would not hesitate to recommend her.

The physio experience at this clinic was first rate in all respects. The member of the physio team taking on my case was extremely professional and encouraging from which I am now benefitting. Also I no longer have to rely on pain relief etc. The exercises + suitable footwear suggestions have also been a tremendous help in regaining mobility. I would have no hesitation in recommending the services of Impact Physio.

It has been life changing having physio with Fiona. She has encouraged me to work on exercises I can manage and has gradually introduced more over time. I now feel more confident to know how to manage my pain and have exercises to help me continue to increase my strength. I can not praise her enough.

I attended Impact because of chronic pain from an old ankle fracture. Sally Moore was the physio. She quickly established bad walking traits and identified posture weaknesses. She advised me of various directed exercises and recommended better walking techniques. I have followed her advice over 10 weeks and have noticed quantitive improvements in my gait and a diminishing of the chronic pain. Sally’s advice has formed part of my daily routine from which I will benefit. Sally was courteous and totally professional during my consultations at Impact.

I worked with Jenny who was incredibly helpful and supportive. I did pelvic floor physio with her and it’s changed my life! My struggles and pain felt acknowledged and I couldn’t recommend her enough. I was always seen on time and felt like the sessions were very good value for money for how much they have helped me.

I have attended Impact Physio several times over the years for joint problems. From reception to physio s the staff are very polite and treat you with respect. The physios share there experience in treatments and together a plan is agreed. The treatment rooms at Long Eaton and Derby Arena are clean and well equipped.

My experience at this clinic was excellent. My doctor referred me for physio for a very long standing back problem. Louise worked with me and the problem has gone! I am very grateful to Louise and this clinic, it has been a life changing experience.

Was run safely within restrictions,was efficient and good response to physio received on my shoulder highly recommended

Very good. My physio, Chris was excellent. I was quite distressed with sciatica issues, Chris was not only knowledgeable and skillful but was also calm and reassuring at a time when this was very much needed. His massage and advice and stretching or exercise programmes set, all helped to get me back to living my life again. My sciatica issues are ongoing but I am managing things better then I thought possible before physio with Chris.

I was referred by my GP with back pain. All sessions were carried out via zoom which worked exceptionally well and I was really grateful to Louise who was my physiotherapist. Her kindness and help were excellent and I would thoroughly recommend Impact Physiotherapy to anyone. With many thanks.

I've struggled with lower back pain for years and sought help through the NHS and it kept coming back consistently. I was reluctant to pay for physio after my history with NHS ones and thinking it would be the same outcome, but I couldn't have been more wrong. I had two sessions with Anneliese and my back has never felt better. She figured out exactly what was wrong and how to remedy it. Incredibly knowledgeable and a lovely person too, can't recommend her enough!

I received personalised, effective care that I benefited greatly from. I would fully recommend Impact physiotherapy.

I was referred to Impact Physiotherapy by my GP last year after experiencing back and neck pain for a considerable amount of time. The physiotherapist I saw for the duration of my treatment was Sally Moore. Sally was amazing! I was treated during the session and given an exercise program to follow at home. I was also advised on the changes I could make including the way I sit at work, pillow positioning, type of bag I carry and feel so much better now. After being in pain and discomfort for such a long time I feel great!

Very good service. The physiotherapist certainly knew his stuff. Tried to help me every time I went. Gave me good advice.

Even though all my appointments were carried out over the phone due to COVID 19 , I felt I had excellent service. My physio – Anneliese regularly updated my program, e-mailing videos which were easy to follow and I felt she really listened to me and my concerns. Over the space of 4 months I’ve gone from virtually no movement in my shoulders and arms to almost back to normal and from being in a lot of pain to almost pain free. Many thanks.

When I was referred to physiotherapy I was a little sceptical as my discomfort was so severe. My therapist was extremely thorough in diagnosing my issues and created a set of easy exercises to complement the fortnightly treatments. After a few weeks my pain eased and my range of movement increased dramatically, I’m so impressed with the results from my therapist. My issues are fixed and I am now pain free and no operation was needed!

Friendly and efficient service. Very helpful advice from the physiotherapist I saw. Visited the practice for face to face sessions during COVID-19 pandemic. Would recommend.

I was referred by my G.P following an M.R.I of my back. Feeling so stiff and in considerable pain I was prepared to try anything. I have a complex household and committing to any appointments regularly would normally be tricky. A positive from the pandemic meant I was to access my physio through telephone calls (don't answer "capital give me the cash") and a skype video call. I am extremely grateful to Sally for the totally professional support I received. This along with Sally's sense of humour and genuine compassion I have achieved more than I thought possible. Sally may now picture a monkey bone instead of coccyx and my past rising from a chair like the ape to man to evolution image. I am much better now! This lovely lady is so reassuring and good at keeping focus on her patients. The app that I was encouraged to download meant I could obtain my physio plan when I wanted, the helpful videos and tick charts helped me with motivation at first. If I needed to communicate in-between sessions emailing or phoning the office was easy and always responded to quickly. I wouldn't ever hesitate to recommend Impact Physio or take up further sessions should my condition worsen. Am honestly so grateful for the whole approach!

I was referred by my G.P following an M.R.I of my back. Feeling so stiff and in considerable pain I was prepared to try anything. I have a complex household and committing to any appointments regularly would normally be tricky. A positive from the pandemic meant I was to access my physio through telephone calls (don't answer "capital give me the cash") and a skype video call. I am extremely grateful to Sally for the totally professional support I received. This along with Sally's sense of humour and genuine compassion I have achieved more than I thought possible. Sally may now picture a monkey bone instead of coccyx and my past rising from a chair like the ape to man to evolution image. I am much better now! This lovely lady is so reassuring and good at keeping focus on her patients. The app that I was encouraged to download meant I could obtain my physio plan when I wanted, the helpful videos and tick charts helped me with motivation at first. If I needed to communicate in-between sessions emailing or phoning the office was easy and always responded to quickly. I wouldn't ever hesitate to recommend Impact Physio or take up further sessions should my condition worsen. Am honestly so grateful for the whole approach!

I Initially had face to face physiotherapy after a GP referral at Park farm medical centre with Jo, I was very pleased with the treatment I received from Jo, things slowly started to improve for me. However the situation changed due to the COVID-19 government guidelines restricting face to face contact. I then received 'Zoom' consultations with Louise Leeming, I have to say these consultations worked very well. Louise was able to assess my problems over Zoom and offer excellent advice and treatment plans for me. I felt this was very person centred. I love the exercise plans that Louise emailed to me, I am able to refer back to the plan to make sure I'm doing the exercises correctly. I feel moving forward Zoom would be an efficient and effective way of assessment and treatment of patients, in between those face to face contacts. Thank you Louise and Jo for providing excellent knowledge, care and treatment.

I have had wonderful treatment from the physiotherapist. She has made my recovery from a knee replacement op extremely successful. She has also made the experience enjoyable even if hard work. I do not think I would be nearly as well off without her help. Even in lockdown I have continued treatment via Zoom and have found this very useful in keeping up my exercise and also for my mental health.

All the staff were extremely helpfull and friendly. My physiotherapist Sally Moore was very sympathetic,encouraging and helpful for all of my treatment.

I had been struggling with neck and shoulder pain for months, and nothing was easing this, attending physio with fiona was so helpful, she was able to give me treatment and advise at each session, and exercise to do in-between visits which helped release the tension in my neck and shoulder, each session was greeted with a smiling face and fiona listen carefully to what I had to say and was able to give me positive advise. I always came away feeling positive. I have now finished my sessions and have got a plan and excersie to ensure my problem is kept manageable. I would like to say thankyou to Fiona, and would recommend impact physio.

Though I came to you for my physio treatments, I was received by a good hospitality welcome by your reception ladies. The second physiologist who saw me is excellent. She first diagnosed my body to try and establish the real cause of pain. The first therapist did not diagonise me fully. Her treatment though it’s only a few days now but I can see some improvements.

I suffered a trapped nerve which caused a tingling down my left arm and a severe itch on the palm of my hand. It took the Physio no more than 2 minutes to find the problem at the base of my neck and about 10 minutes to devise a series of excercises lasting no more than 15 minutes a day. Within 4 weeks the problem has completely gone. Well done and thank you.

I injured my shoulder with a suspected torn rotor cuff (no idea if I’ve spelt that correctly). It was painful all the time and kept me awake at night. Chris my physio gave me simple exercises and treatment and it has so drastically improved my shoulder, I barely notice that there’s anything wrong with it. Chris is very knowledgeable, which has not always been my experience of physios.

First rate service, flexible with times and dates and Chris has given me skills and exercises that I continue to employ to manage my injury. Can't speak highly enough of the company and far better than previous physio services I've used.

I’ve been very impressed with the treatment and advice I’ve received. The exercises I was asked to do between appointments were clearly explained. I never felt rushed and the physio really took the time to explain the reasons for my injury and how each of the exercises were going to help. More than happy to recommend Impact Physiotherapy. Thanks, Glen

Excellent physio and pilates service at Impact physio. Booking was flexible around work schedule and physio helpful and gave great guidance. Would highly recommend multiple services at Impact.

I popped along to 'Impact' a few weeks ago and had a good session with Sally. She is well experience in Physio treatment and soon had her hands on my problem areas, my legs. The treatment was good and the back-up videos sent to me after my visit, will help me to exercise in the correct way in future. Well worth a visit.

Louise has resolved a long standing hip issue and guided me through rehabilitation from abdominal surgery. Her combined expertise with physio and pilates is highly effective, delivered with consummate professionalism and care for the patient. She has also been a great help analysing movement patterns of my sport (golf) to help address any physical weaknesses/imbalances. Can't recommend Impact highly enough. Thanks Louise!

Second time that I have visited Impact for support with an injury. Great service, exercises written out so I didn't forget! Had physio and acupuncture and can recommend both services. Thorough assessment and superb level of care.

Jo was great. Acupuncture worked a treat alongside manageable physio exercises for a week on week improvement on pain relief and mobility. Have recommended Jo/Impact to a colleague who has their first appointment booked !

Had physio on shoulders , neck and lower back . Was in a lot of pain before I started going to impact . I found Sinead to be very patient and extremely thorough . Over the months with her help, advice and experience I became much improved and in a lot less pain. I would recommend impact highly to anyone needing physio . Thank you

Having a partial tear on my rotator cuff and being unable to lift my arm over my head for several months. I felt the need for expert intervention. I contacted Impact Physiotheraphy via my healthcare provider and delighted to say that after 3 months of physio (over c6 sessions) I have full mobility. Louise was exceptional at advising me that motion was a critical part of recovery – pushing each session to expand my range of motion and comprehension of exercises. I am very happy to refer Impact and Louise for a service very well performed and received. Thanks

I have always received very professional and informative support both from the physio and the person who does the massage. I am listened to carefully and pertinent questions are asked of me which help in diagnosis. From the physio I am given exercises specific to me needs. I would also like to thank the receptionists who are always friendly and extremely efficient.

I pulled a muscle in my back and looked on line for good local physios. The reviews were all good and so I booked an assessment. The gentleman I saw was very thorough and went through everything with me then checked my back and got me to do some exercises which he also emailed to me. I am still continuing with the exercises to strengthen my back but did not require a follow up appointment but would definitely recommend.

Professional, knowledgeable and friendly, the physio took the time to listen to obtain a detailed history and do an initial assessment. This ensured that the treatment I had was targeted and effective with appointments sensibly spaced. I would use Impact physios again.

Great physio experience here, thorough history and exam and recommended treatment.

I went to the doctor with a shoulder problem and was referred very quickly to Impact Physiotherapy at Pride Park. I saw Phil Tranter and Alan Beers who were excellent in treating the issue and giving me advice on different exercises. Over the course of the sessions my shoulder problem went away and I am very grateful to Phil and Alan for their help. I'd highly recommend them to anyone who is in need of physiotherapy.

Extremely satisfied with my physio sessions. Sally was very patient with me, and I felt more confident and the exercises she recommended have certainly helped me to walk better.

Found Impact very easy to deal with, my Physio Sally, kept exploring different avenues of treatment and making sure that these were having an improvement. Ultimately I am now free of symptoms and very happy with the outcome.

The location is excellent, within the Arena which has a huge, free car park. My physio is Sally, who I have seen on and off for years, whenever I have a problem . You couldn't wish for anyone better: she is so knowledgeable and her treatment first rate. She is also very friendly and will put you at your ease. Highly recommended!

My 5 sessions of physio got me back on track after i suffered a back injury at work. My physiotherapist, Sally Moore, was personable and professional at all times, and designed a tailored program of rehabilitation exercises that were key in helping me work towards a full recovery. I was happy with all aspects of the service that was provided and am grateful to Sally for her efforts.

The Physio team/staff are very good and understanding if i have any other problems this will be the team to call thank you all Alan

I had a very good experience with the Impact Physio from the reception through diagnosis and treatment. I had full confidence in expertise of the physiotherapist Mrs Fiona Hunter and she helped very much with my piriformis syndromme. Thank you very much. Anna

I went to my doctor regarding a problem I had with pain in my hip and leg.I was told I needed to go to physiotherapy and I asked him if I could go to impact where I had been before. I was given an appointment within 2weeks.impact is an excellent company to use for physiotherapy and within 6 sessions i was able to notice the difference with movement in my hip and reduced pain.I was given exercises to do and if I had problems in between my appointments I could contact them and speak to the person who I was going to for my appointment.I would not use any other company if I needed to go to physiotherapy again.I have used impact more than once.I feel that I can recommend them to friends and family because when you come from an appointment you 've come from there with satisfaction and they are very professional and always explain to you in detail how the problem can be resolved.I would always use them if I needed to in the future.when I had my first appointment with them I was told it was not going to be a quick fix and I would need to keep on with my exercises I was given l am still doing the exercises now and each week i can see improvements.i am free of pain.

My physio with impact was excellent. The sessions were targeted for strength building to get me back to running. Tony was very knowledgeable and understand my condition well i thought.

Chris is very knowledgeable and patient. If you are unable to take standard physio exercises, Chris specialises in the holistic side of things and has been able to relieve my symptoms with minimum effort.

Chris has always managed to dianose and treat any issue I've had quickly and efficiently. I always recommend Impact Physiotherapy.

Lovely receptionists and I have a particular physio in Sally more who always sorts my problems out! I recently tore my hamstring and with her help and my constant self rehab she had me training again within 4 weeks and now I'm fully fit again

I had an aching back that grew more painful over a period of time When referred by work to impact and had physio from Chris after the first appointment my pain lessened by the time I had had the course of 5 I am completely free of pain I keep up with the exercises given me and am completely happy with the results I received I would recommend lmpact to anyone who were needing physio

I have had a problem with muscles in my back and shoulders which have caused me months of pain. I thought I would try physio before I went back to the GP again. After a few visits where I received a gruelling massage which afterwards felt like I’d been released from a vice, followed by several excercises sent by email with visual instructions, my back and shoulder pain has gone. Sally is a miracle worker. Thank you

I have used their services for physio, accupunture & sports massage and can highly recommend Impact & their team.

I would like to say what an enjoyable experience I have had visiting Impacpt physiotherapist, the physio therapist (Sally) was exceptional with treating my injuries she gave me the confidence to re-take up activities,I cannot praise the clinic enough,and would definitely recommend them to anyone.

Professional and friendly service. Physio massage was a great help and advise given on what exercises to do at home.

I was referred to the Pride Park clinic by my GP after being diagnosed with a frozen shoulder. I saw two of your Physiotherapists- the first visit was with Phil & subsequent visits with Chris. Both were very gentle & professional & I was able to be signed off quicker than expected thanks to their ‘magic hands’. I would have no hesitation in recommending both of them

Phil Tranter was my physio and my treatment was very successful. The exercises he taught me were very helpful and most importantly they worked.

I found my treatment I was given by the two physiotherapists I saw was excellent.My shoulder feels much better after 4 visits.They both put me at my ease.I would recommend them very highly.

I highly, highly recommend Impact Physio! Reception staff, Physios' and all staff so friendly, welcoming and professional. I saw Louise for a number of weeks, with a very painful shoulder. Louise REALLY knows her stuff, but above all has such a passion for her work. She maintains her evidence based knowledge (which clearly shows in her approach to treating her patients) and she treated me with dignity. I'm so chuffed I now know about Impact Physio. I will use their services again without hesitation. Thank you x

The staff are all very helpful and friendly and Sally Young Physio is AMAZING!

I was sent to Impact Physiotherapy by my health insurance company after a full hip replacement operation in November 2018. The joint was very stiff and I was struggling to move normally or return to my full range of movement. I had 6 sessions with Sally Moore who did an excellent job of getting me back to full health allowing me to continue my martial arts and gym training. On visiting the Professor who carried out the surgery for a post op review, he was delighted with the progress and has decided to refer other patients with sports related injuries to Impact in the future. Thank you to the team at Impact for all of their hard work in helping me recover.

I was diagnosed with a frozen shoulder. Alan the physio really helped me. He put me at ease from the first appointment. He helped me to get back a good standard of living, as I was struggling to do even some simple tasks. The receptionists were always friendly and helpful and sent me helpful appointment reminders.

First visit to this clinic, needing urgent treatment. Got the details off the internet and the pricing was clearly stated. The physio, Sally Moore, was brilliant from start to finish, competent in her accurate diagnosis and treatment. The follow-up video exercises, sent by email were impressive and worked well. As I paid by bacs afterwards, from home, I would have liked a receipt in the post. But overall, a highly recommended experience.

I was first recommended by my GP Dr Cartwright who I would always trust. I have used Impact for both sports massage and more recently for physio and both experiences have been great. Very nice front of house professional staff who do their best to get you an appointment as soon as they can. Both therapists have been really helpful, professional and friendly. Most important their treatments are a success. Thank you!

I was very happy with my treatment . My physiotherapist was very easy to talk to & made me feel well at ease . My treatment was a hands on approach which I found to be very helpful. I definitely would use the service again .

Impact worked for 6 weeks with my teenage daughter. Chris made the excercises/physio plan enjoyable to do which helped in my daughter carrying out the excercises at home daily. Mass improvement seen in the strength of my daughters ankle following the physio plan.

Excellent service and treatment, friendly reception staff, easy booking process. Physio treatment was top class, got me back on my feet and moving properly in no time!

I was referred by my doctor for physiotherapy to alleviate hip and back pain. I found the treatment to be both helpful and informative, the therapists very pleasant and efficient supplying me with a daily exercise plan to reduce the pain, which seems to help. I would recommend the practice and not hesitate to use them again in the future.

I have used Impact Physio since a major operation on my back in 2000. I have visited several different physio’s here over the years and each one has been incredibly knowledgeable and helped be get back to fitness each time this creaking body has a complaint. I run, do gym and generally keep fit, which has only been possible with their support!

I had 8 sessions with physiotherapist Alan Green to try to improve the movement in my left shoulder. Alan proved to be a very capable man and my shoulder has improved considerably thanks to him. Before my sessions I was taking painkillers to ensure a good nights sleep, now I am pain free. I continue to practice the exercises Alan taught me and have experienced further improvement. Prior to one of the sessions I had a phone call advising me to arrive early as the car park was very full. The advice was much appreciated.

Brilliant service, I came here with what I thought myself to be tennis/golfers elbow. I saw Allen one of the physiotherapist here at Long Eaton he quickly diagnosed that it could be a nerve in my back after a few sessions and some exercises at home the pain is virtually gone. I even cancelled my next session as I don't feel I need any more help I will just continue to do my exercises. Highly recommended .

The staff at Long Eaton are excellent, everyone so professional and friendly. I have benefited so much from the Pilates and Physiotherapy.

I had 3 sessions with the physio and found her professional and very informative. She advised me to get an MRI scan which I have had done and I am having surgery this week. So great advice

I used Impact for help with a very painful shoulder. My first appointment was made within a few days of my call. The staff were very helpful and professional and the therapist treated my shoulder and gave me some exercises to do at home. I had a few more visits for physio therapy and was given some more exercises to do at home. My should is now better. I would highly recommend Impact for the service I received and the cost was very reasonable.

After finally managing to get an appointment to see my doctor I was told that I should see a Physiotherapist. I chose Impact as it was local, and I had heard good things from people I knew who had received treatment from yourselves. Right from my initial treatment commencement, I can confirm that I was uplifted from the impression I received on my condition from the doctor. Each appointment with Louise was a step forward in my wellbeing. Her advice and treatment helped me get better mobility. I would not hesitate in recommending Impact to anyone who may consider seeing a Physiotherapist to improve mobility issues. Thanks again to Louise.

I had a really positive and enjoyable series of physio appointments with Danni Pennacchia to resolve a running injury. Danni quickly diagnosed the issue and through of combination of massage and home/gym exercises has helped me to get back to full health. Danni thoroughly recorded and noted my progress throughout my treatment. Danni was good at coming up with new exercises to make it more interesting and easier to commit to doing them. Danni was also able to adjust her approach as my pregnancy progressed. Danni is great at explaining what's happening inside your body which helped me understand better how to help myself. Finally, I always enjoyed my physio appointments as Danni as she has a very kind and attentive manner.

Went to Impact Physiotherapy with back and right leg pain. Tony was very good and made me feel at ease immediately. He worked on my back and showed me exercises to help. After four sessions the pain had gone and I can move more easily. Thoroughly recommend this practice

The office is very clean and my physio, Chris, was very knowledgeable and attentive. The exercises he provided have begun to help in my recovery – thanks a lot!

Very impressed. I have used the NHS physio before and several other private clinics but have always left disappointed and without any improvement in my sports injuries, meaning that I had to diagnose and solve the issue myself. However, having used Impact Physio a few times I can say that they have been genuinely helpful both in terms of diagnosing the injury and treating it. The physiotherapist I accessed through Impact also did not keep me coming back for further unnecessary sessions meaning you can make rapid progress. I also found the booking at West Bridgford convenient and simple.

I only ever use Impact Physio. I have seen Phil at West Bridgford over a long period of time. Everything is excellent. Phil is highly professional while being friendly , reassuring and knowledgeable. I have known him as a physiotherapist for many years and he is also experienced at dealing with sports related injuries. He successfully treated my sons when they were swimming at County level. I can not recommend his expertise highly enough. Treatment works well and options given for exercises keep you comfortable for a long period of time. Highly recommended.

Great physio, Fiona sorted my back out in super quick time. Wish I had come months ago!!

The reception staff and physiotherapist all dealt with me very professionally. The therapist listened carefully to what I was saying and I was given good advice on exercises to do. As a result the arthritis in my hand has improved and stabilised. I am pleased.

A bad back took me to the GPS who refered me to Impact Physiotherapy (Christopher). Thorough investigation and exercises with manipulation over 6 appointment. From the reception staff and Christopher nothing but respect, professional friendship and humour. I left on the mend knowing where to go and who to ask for if it returned. Thanks all involved.

Before going to see Phil, I had been having treatment for over 18 months with a chiropractor for a long standing shoulder/neck/back issue. I had become a little disillusioned as I seemed to be paying a lot for adjustments every week or so but it was keeping things at bay and not improving. The chiropractor had really helped in July 2016 when I had a particularly bad flare up and the rotator cuff became inflamed. Anyhow, a relative had been telling me for some time about how wonderful their Physio was and that I should give him a try. Prior to going to the chiropractor I had been to see many many professionals seeking some long term help and had spent a lot of money so I was wary of changing horses again mid stream. However for various reasons I decided to go and see Phil in January of this year. He spent time listening to me and all my tail of woe and he did some assessments. I think he was the first person I had ever seen (and yes I mean that) who actually seemed to be confident he could not only help but get me to a stage where I did not need to keep coming to see him. We started gradually and I religiously did the exercises I was given. Interestingly I had been given no such exercises before. Over the next 2-3 months I went to see him and gradually I started to see improvement. He also suggested a book I should read as he explained that when a person has become so used to problems the way in which we think about them is massively important. Committed to my recovery I downloaded the book and read it. I have now had the longest issue free period I have had in over 3 years. I still spend 10 minutes a day doing the exercises and I no longer live in constant fear of moving the wrong way and sending things into spasm. Only this past week I had a minor flare up and started to panic but then reminded myself that it ‘wasn’t a snake’ (Phil will understand the reference) and I consciously worked through things and saw an improvement in a day or so! The thing I liked about Phil was two-fold. 1. He told me that the objective was to get me to a point where I could look after myself and didn't need him (in the nicest possible way) 2. When I told him that a previous professional had said it was the worst back/neck issue they had ever seen, he looked puzzled and said he didn't agree. After around 6 sessions he said my movements and range etc etc were exactly what you'd expect from someone in my category. I would not hesitate to recommend him. I certainly will be going back to see him if and when I should need his help.

A huge thank you to the team at Impact for getting me through a difficult 6 months. Every time I visited Impact Chris was great at listening to my description of where I was feeling pain and the treatment I received always made things ten times better. Not only did Impact treat my physical ailments but they also provided emotional support and guidance in helping me to get the long term treatment I needed for recovery as well as helping me to look at changes I could make for long term success. Booking an appointment was an easy process and I always received emails with exercises we had discussed during an appointment within a day. I would definitely use Impact Physiotherapy again and would recommend their service to anyone.

The physio I received from a brilliant very supportive lady called Fiona was fantastic. She would spend the first few minutes asking how the week had gone with my physio exercise and then begin a review of how well I could move and what was easier and what felt worse! From that we would move on to physio and possible new exercises to try. Fiona always made me feel comfortable and better able to cope by the end of the session.

I really enjoyed my physio sessions with Sally. I felt that she really helped me . Sally listened & her methods really worked for me.

Outstanding service, very glad I chose Impact Physiotherapy!

I have had back problems for over twenty years, and the only relief I get is after sessions at Impact Physiotherapy. I thoroughly recommend them.

Reception staff very welcoming and friendly. Pleasant surroundings in the waiting room. Sally, who was my physio, is bubbly and cheerful and gave me the encouragement to continue with exercises which would help to rectify/improve my condition and eliminate/greatly reduce my discomfort and therefore enabling more freedom of movement in my arm and shoulder. She also identified my condition before it was confirmed by my doctor.

Brilliant as usual , having scoliosis means over the years I have needed lots of Physiotherapy through hospitals and yourselves . My first appointment with you was over 18 years ago and the the last one was about 3 weeks ago. You are always consistently good and soon get me feeling better and more positive

All of the staff are really friendly and welcoming. The admin team are very efficient and accommodating. The physio care I received was excellent – very professional and thorough, with clear information given re my diagnosis and equally clear guidance on the daily exercises I needed to undertake.

My G.P., recommended Impact Physiotherapy after having several issues with back problems. I now would not go anywhere else, sound advice given, along with exercises suitable for me. Anthony was and is fantastic, I have since recommended the practice to other friends too.

All of the staff are really friendly and welcoming. The admin team are very efficient and accommodating. The physio care I received was excellent – very professional and thorough, with clear information given re my diagnosis and equally clear guidance on the daily exercises I needed to undertake.

Very satisfied physio is the only thing that sorts the pain.

I found the staff at Impact very pleasant and helpful. The shoulder injury took some time to heal enough to be able to do exercises which actually made a difference, so in my case it was a long process and is still ongoing. The feedback from my first physio meant I was able to get shoulder injections reasonably quickly. My second physio gave me a different set of exercises which I still do every day as my shoulder becomes uncomfortable without them. I was pleased with the service I received and am happy in the knowledge that I would be seen quickly in the future if the need arises.

The whole experience is welcoming and informative. By understanding why I am being asked to do the exercises to get me walking again enabled me to proactively work with the physio to get me going again. The Tai Chi is fabulous. It helps me focus and gently build up my muscles reducing the risk of trips and falls. There has been an amazing improvement from day one

Brilliant, Sally helped with a lot of physio after an accident which led to me also joining the yoga classes. Everyone is super friendly and very welcoming especially Laura and her mum on reception. I really look forward to my Friday night Yoga sessions. KR Leon

Saw Sally Moore with a problematic neck which was causing headaches and was treated to a thorough examination, both verbal and physical, leading to exercises that dramatically lessened the discomfort in 7 days and am now almost back to normal. Brilliant service.

Greatly relieved of pain from first visit,ongoing treatment and exercises appropriate to injury. whilst I'm not completely pain free, I am 90 percent back to my normal health.

Very professional and welcoming. Sara took the time to listen to what I wanted from my massage; to help in preparation for the Ramathon. She identified the problem areas and now, 6 hours later I definitely feel less tense and well stretched.

Excellent. I really enjoyed my times with Phil. Very useful and effective exercises.

Highly satisfied. Considerate, investigative attention during each appointment

Very professional and friendly, informative and through in the initial appointment

I've had 'lower back' pain almost constantly for two years,it's completely impacted my life, it's affected my dancing which I love, my gym sessions, even walking, shopping, doing the house work, after seeing Chris who is totally professional, he taught me which muscle group was causing the pain, how to work with it on a daily basis, which things to avoid in the gym that were agrravating it, he's taught me exercises that I can do at home (or away) and in the gym to strengthen the msucles, I'm like a different person, no longer in pain. I can't thank Chris enough, he's completely changed my life.

I have been attending the Long Eaton branch for several years. The receptionists are always very polite and helpful. They are also extremely efficient both before an appointment with e-mail reminders and on the day of a visit. They create a calm and business like ""first impression"" of Impact Physiotherapy. I cannot rate them highly enough. I have been seen by Fiona on and off for several years. Besides being an accomplished physiotherapist, she always explains fully the treatment and clearly explains exercises for me to do between appointments and importantly makes sure that I understand before I leave that day. I have recently had massages with Amanda which I shall continue to do on a monthly basis. Again any treatment is explained in detail and she also listens to what I am saying so that she can make valued judgements on how she approaches my issues. I would thoroughly recommend the Long Eaton practice from the evidence of first hand experience.

,Over the years, my physio regained my mobility after a fall overseas, dealt with various shoulder problems and helped me regain and retain full mobility from some arthritis problems. She's amazing. It is vital to do the exercises given you, faithfully: it will be worth all the effort. I'm a very fit 78 year old, still able to do the same workout at the gym that I could do at 50, thanks to my physio!

Google review of Long Eaton

I self-referred to Impact Physio last year for the first time and had an initial appointment with JL who I believe was fairly new to the company (but experienced in physio). I have also seen her again recently. She is extremely personable and evidently very passionate about her field in physio – as well as fitness. If you're into sport and need a physio, I recommend her. I felt very listened to, very understood and in safe hands. I have come out of both appointments with short and long term improvements.

Google review of Long Eaton

Easy to get to once you know where you’re going. My physio (Julie) was brilliant. Still have pain and a few issues. But feeling better and achieved better movement after her help

Google review of Pride Park

Absolutely brilliant, someone could finally help with physio and completely understand my problem, highly recommend

Google review of Kedleston Road

I had my physiotherapy with Stephen Palmer.He was so professional and experienced.The exercises were really good and they helped me.I would like to say big thank you for your help and expertise. Janet Green.

Google review of Pride Park

I saw Julie Lee at Impact for neck pain and restricted movement. She gave me exercises and useful advice. Over the visits I was also able to confirm I was doing hand exercises correctly ( given by video from MSK). She was also so approachable about hip/leg pain that my GP had sent me to another Physio service that I’d seen once and given exercises. My mobility was deteriorating and she checked my leg/ hip movements and said she thought I needed a second opinion and would write to my GP. Julie Lee is a great professional and very caring. Definitely recommend IMPACT Physiotherapy. Thank you

Google review of Kedleston Road

Excellent physio. Very friendly and helpful.

Google review of Long Eaton

I recently attended Impact Physio for treatment on my neck & shoulder. Impact Physio based at Pride Park, Derby was easy to get to with plenty of parking located at Derby Arena. I was treated by Alan Beer from Impact Physio over several months. I was made to feel comfortable throughout the Physio session & found the treatment helpful for my condition. I would highly recommend Impact Physio.

Google review of Pride Park

Very good – physio knew exactly what the issue was and provided a detailed explanation of this. Exercises were more appropriate and achieved the desired outcome. Physio was friendly and encouraging each time i visited. Great service.

Google review of Kedleston Road

I was referred to Jenny Horrigan, a specialist pelvic floor physio, as I had very tight pelvic muscles which were giving me significant discomfort. Jenny gave me an exercise programme, together with some pelvic muscle manipulation which, over two or three months has completely stopped my discomfort. I would thoroughly recommend Jenny and would definitely use Impact Physio again in the future.

Google review of Long Eaton

Excellent physio treatment given by Julie, very thorough and professional. I highly recommend this Impact Physiotherapy.

Google review of Pride Park

I was well looked after by Alan Beer. He managed to sort out best ways to relive the pain in my Achilles. I would definitely recommend Impact Physiotherapy.

Google review of Long Eaton

My First experience was with Chris Davenport on referral for hip and spine problems by my GP. Two courses done and he recommended Hatha yoga to supplement his treatment and help me long term. However before I could implement it lockdown came in so it was delayed until Autumn this year. I signed (with Mariangela)not fully knowing or expecting much in the way of personal tailoring or yoga exercise to be relevant to my situation. I needn’t have worried as the class of six is like minded and Mariangela caters (and cares) for us all. Bonus is it seems to be working; thanks Mariangela. The covid care from all at LE clinic is first class and not uncomfortable allowing for windows open. Reception staff always friendly with a smile. All in all just the tonic Update following treatment again in 2023 Not the first time I’ve used this service, same location, same Physiotherapist (Chris Davenport) and yes the same receptionist’s. As before they provided me with the ( in my view) the best treatment they could given my arthritis coupled with a set treatment time scale provided by the NHS. Thanks to all the staff.

Google review of Long Eaton

From the front desk to the Physiotherapist everyone was incredibly friendly. I had an issue with an old injury on my foot after overdoing it at Zumba. I was given advice and support, my foot is feeling so much better. Really appreciate your help Thank you

Google review of Long Eaton

I've been using impact for over a year now for physio treatment and Pilates classes. Both have been excellent and everyone I've seen has been helpful. I think they've really helped keep my physical problems from flaring up.

Google review of Long Eaton

I had Physio session with Julie Lee, she is very professional and great physiotherapist. I would highly recommend Julie Lee if you are having lower back problems. Many Thanks

Google review of Long Eaton

I was referred to impact by my doctor due to severe arthritis in my hips ,had a very long wait for an appointment and to be honest I was not expecting physio to help much .I saw a lovely physio called Steven who immediately puts you at ease and after a few weeks I saw much improvement .At the end of my course of physio the pain had eased a lot and was much less painful on walking .I definitely would recommend impact physio and particularly Steven who I would like to thank for all his help .

Google review of Pride Park

Absolutely brilliant physio therapy. So professional and really know there business! Would highly recommend them!

Google review of Long Eaton

I've been impressed with every aspect of this service. When I've needed to change an appointment the people I've spoken to have been helpful and understanding. The physio, Jack Clayton, was polite, friendly and knowledgeable. He listened to my feedback and worked with me to find a programme I could follow. I wouldn't hesitate to use again in the future. Thank you!

Google review of Pride Park

Came here for the first time a few months ago looking for help with my lower back. I had a god sit down chat with Jack and then a number of physio sessions thereafter. Jack was incredibly helpful, informative and very passionate about his work and getting me better. Jack gave me a clear timeline and a structured plan of physio which has helped me incredibly. I would highly recommend Impact Physio to anyone that needs physio and if I ever do need to go back it will be Jack I go back to see.

Google review of Long Eaton

Glad to be referred here. Good exercise program built up in stages. These sent email to follow and refer to. Very effective. My physio very calm and encouraging. Best of all is I’m able to do again what had become so limiting. If I should need help again I’ll definitely go back

Google review of Long Eaton

I had 8 Physio sessions with my physio therapist Chris and he was most helpful and considerate throughout for all of my problems. He always gave good advise and posted exercises for me to do at home which helped immensley. What I saw of the Long Eaton Impact Physiotherapy place the therapists who work there were well equipped and trained to deal with any of your problems to re habilitate.

Google review of Long Eaton

Had treatment for a very painful back problem & the physiotherapy given by Impact gradually alleviated the problem. My therapist listened to me, answered my questions & the treatment recommended worked, hence 5 stars in this review.

Google review of Long Eaton

Having pulled a hamstring at work and being unable to walk for a few days,my wife booked me in with impact Physio.I was looking at being off work for about 2-3 months.On the day of my appointment,I was met by a pretty young lady who got me to walk away from her then back again a few times.I was then asked to lie on my back on the couch where a pair of expert hands gently massaged the delicate hamstring area.A bit of manipulation got me a bit of pain,causing me to jolt slightly, but I was expecting worse anyway.I was then asked to lie face down on the couch.My lower back was then massaged and manipulated.The whole session took probably 30 minutes.The physiotherapist was always talking to me,saying what she was going to do, and wether or not I would experience any pain or discomfort.She was very good at her job, and did it professionally.Within 2 weeks, I was back at work.If you need a physiotherapist, look no further than Impact Physio.They don't come cheap, but you pay for what you get,rather than get what you pay for.Mine was worth every penny.I will definitely use Impact Physio again if i need to.

Google review of Long Eaton

Having long term back pain is  not easy and same goes for three discectomies. Initially my physiotherapist was chosen for me by a spinal surgeon and I went with his choice but after meeting Louise and going through her 1:1 sessions I ended up attending the Long Eaton clinic for the last six years. Louise has an impressive  knowledge base and will always find a way to keep you mobile even when you feel you won't ever be able to move normal . During the years we worked together on  my back  she attended many courses and conferences and her skills make it so that , somehow, we still rarely repeat an exercise and I am sure there are many more to discover.She worked her "magic" on me so many times that I now only trust her with my recovery from yet another discectomy. Due to her skills I  managed to lead a normal life, I was able to keep my job which can be quite strenuous , I travelled long distances by plane or car , basically kept active. My admiration for  Louise is endless. Not only she is an excellent physiotherapist and Pillates instructor, but she is  also a wonderful human being ,who in this day and age  has maintained empathy and compassion for the suffering of those around her. I wouldn't want to miss Laura and Sandy and the whole reception  team from this review . Thank you for your help and support over the years ladies! It is much appreciated.

Google review of Long Eaton

I was referred to Impact by my GP as I needed a face to face appointment whilst we were in lockdown due to Covid 19. I was allocated the lovely Louise Leeming who assessed my painful shoulder, partly due to tight muscles having spent too much of my working life hunched over a computer and a recent injury to my arm/shoulder causing a little nerve damage I believe. I was given a clear action to plan to help me get more movement in my shoulder and improve my posture. An exercise plan was emailed over to me and I diligently worked my way through the set exercises and the improvement was obvious. Sadly I was only allowed a set amount of time paid for by the NHS before I was discharged. I now keep up with the exercises to retain was has been achieved. Whilst I still have some pain on bad days, that is nothing compared how it was before Louise worked her magic. I would highly recommend Impact to anyone who needs the services of a good physiotherapist.

Google review of Long Eaton

I was reffered by my G.P following an M.R.I of my back. Feeling so stiff and in considerable pain I was prepared to try anything. I have a complex household and committing to any appointments reguarly would normally be tricky. A positive from the pandemic meant I was to access my physio through telephone calls (don't answer "capital give me the cash") and a skype video call. I am extremely grateful to Sally for the totally professional support I received. This along with Sally's sense of humour and genuine compassion I have achieved more than I thought possible. Sally may now picture a monkey bone instead of coccyx and my past rising from a chair like the ape to man to evolution image. I am much better now! This lovely lady is so reassuring and good at keeping focus on her patients. The app that I was encouraged to download meant I could obtain my physio plan when I wanted, the helpful videos and tick charts helped me with motivation at first. If I needed to communicate inbetween sessions emailing or phoning the office was easy and always responded to quickly. I wouldn't ever hesitate to recommend Impact Physio or take up further sessions should my condition worsen. Am honestly so grateful for the whole approach!

Google review of Long Eaton

Very welcoming staff😊 I had bad back pain and physio help me get back on track fast, definitely recommend!

Google review of Long Eaton

d a bad fall and twisted my left knee causing me severe lack of mobility. The Long Eaton clinic kindly fitted me in with a same day appointment. Saw physio Phill Tranter who was very reassuring in his approach. Some three sessions along with an exercise routine has virtually cured the problem . Just need to carry on with the exercises . I found very helpful that the exercise routine was sent on a video . Would recommend without any hesitation.

Google review of Long Eaton

Fiona, my physio, was very knowledgeable and explained issues she found with my back very clearly. From week to week she provided me with stretches and exercises which slowly but surely eased the pain and helped to start to strengthen my core. Thanks. It’s up to me now to follow the excellent advice!

Google review of Pride Park

I had problems with my calf's getting cramped, when running long distances. I have searched for a good physiotherapy practice and found the reviews for impact practice are encouraging to book appointment. I went and the lady was so delegate and professional, she listened to me carefully and straight away she identified my problem. Not only that, she started explaining to me in a very simple terms what my problem was and how can I overcome it. She gave the excerices to follow and since then I felt better and by time my cramps vanished on the long distances run. I don't hesitate to recommend impact physiotherapy for friends and family

Google review of Pride Park

I'm returning customer to Impact Physiotherapy. Their technique is absolutely brilliant. I could see a progress in a couple days. I would highly recommend this clinic. Special thank you to Fiona and Chris.

Google review of Pride Park

If you are looking for a great physio I would highly recommend Christine Koh. Friendly, practical advice that worked to manage a back injury. Great sports massage and an easy to follow program of exercises provided that has got me back on the bike, in the pool and on the road.

Google review of Long Eaton