Patient reviews

I have recently had a course of treatments with Physio,Fiona Hunter,a lovely lady and so helpful. Fiona diagnosed the problem and has been so supportive and helpful with my treatment,can't thank her enough. The receptionists are lovely and helpful, everywhere is so clean and personal protection is in place.

I was highly delighted to be referred to Impact Physio at Long Eaton for treatment following a car accident. Louise was the physiotherapist I saw. During the course of 6 treatments she excelled in her treatment with the exercises also sent via email for me to practice at home. I would have no hesitation in using Impact Physio for any future treatment that I might require. We are lucky to have such a good physiotherapist company within Long Eaton.

Good experience. She understood my problem and addressed it, giving me exercises to do. My condition is improving significantly with those exercises, no further referral has been necessary.

I would like to say a big thank you to Sally at Long Eaton. This was my second round of sessions with a hip problem. I didn’t get around to leaving a review first time and felt a little guilty! Sally has helped and advised me greatly. She has pointed me in the right direction, I will be keeping up with my exercises and would like to extend my appreciation. Thank you Sally.

From the minute I met my physio Chris Davenport I knew I had made the right decision to finally get my back pain sorted. He put my mind at ease and explained everything to me in great detail. My back felt so much better after just one session , it was a huge relief! Chris has also supported me in getting Occupational Health involved to help my back whilst at work . He was very friendly and supportive, I have already recommended him to other people! I was also very impressed with the covid precautions put in place at the venue.

Sally was great! Understood my problems and dealt with them Very reassured and got some confidence back Thank you

Fabulous service Lorraine was very friendly and listed to everything I said. Soon got me sorted.

Ali was amazing with me and helping me strengthen my right knee after having it scanned and needed physio on it she helped each visit to make it stronger and put my mind at ease

Chris has helped me twice now. He is very good at working out the problem and what to do. I will be back the next time I get into difficulties.

Great place lovely staff , my exercise programme from Chris worked wonders for me , definitely recommend and if I had to have any further treatment I wouldn’t hesitate to use them again

My treatment sessions with Ali Naylor have been a vital part of my recovery from major surgery. Ali has really listened to what I needed, and what I wanted to achieve, and her input has helped to build my confidence in reaching my goals. I'm hugely grateful.

Patient, knowledgeable and helpful. Thank you.

I attend pilates with Louise and yoga class with Mariangela to improve my flexibility and mobility. I have to say i enjoy the classes hugely and spent a lot of time laughing. I cannot thank those two ladies enough for what they've done for me.

Both physios that I saw, Sally and Jenny, could not have been nicer or more professional. The office staff were likewise excellent, and the appointment system interface was flawless. I was referred via GP but would not hesitate to recommend the service to anyone.

Very good louise was a big help in my recovery from hand injury

Anneleise is so knowledgeable she gave my son such good advice and treatment following a shoulder injury caused by Rugby . Thank you so much for helping Fred your reassurance and advice was fantastic. 5 Star : )

I was having lots of problems with my neck movements and pain treatment wasn't working. It was my GP who sent me to Impact Physiotherapy. Now, after many visits I have pain free movement with the exercises I still continue to do.

I had a series of 8 sessions and found the service excellent from day 1. Ver friendly and knowledgeable therapist. I would recommend my therapist with no hesitation.

Impact physiotherapy (Long Eaton Chris Davenport) is excellent and lives up to its superb reputation. The exercises have been excellent in helping me manage my sciatica and arthritis and I will continue to do them in the future. I still have some pain but nothing like the intense spasms I was previously experiencing. Thank you Impact and Chris Davenport.

I cannot thank Sally and the staff at Impact enough for what they did to help me with my chronic back pain. Genuinely changed my life and I'm so grateful for the time and effort Sally took to help me and I hope others in pain do the same. I'm back at work, i'm playing sports and I even have pain free days which is something I never thought I would say again! I had tried many other treatments and also had other physiotherapy which didn't work out for me but the difference was immediately evident in the way I was treated here. If you are in pain, don't give up and give Impact a try. I wish I could leave more than 5 stars, thank you for helping me.

Very satisfied with the treatment for my back problems. Lots of good advice and exercise regimes. They do not drag out the appointments unnecessarily, but get to the crux of the problem. I would recommend them completely.

Referred by GP for some physio sessions on my lower back. Saw Fiona who was great. No nonsense explanations of what was needed, only had a few sessions but was helped so much with certain strength and stretching exercises to do and reassured it would improve which thankfully it did. Highly recommended to anyone who may be struggling and needs help….it helped me for sure!

Every appointment I have had there I have always come out feeling better.

Came to Impact with a bad back which I couldn’t walk more than a few yards with but after an in-depth examination and sets of exercises I am now back walking miles and riding my road bike Thank you Fiona

No long wait for appointments – always taken on time – Anneliese very helpful, efficient and cheerful – Good progress made during and following treatment – would recommend this practice to anyone – Thank you

This is the first time I have used a physio, and found it to be very helpful in terms of me being able help with my particular problem. I found Steven polite and helpful, the exercises he gave me to help eliviate my symptoms.

Ryan was great! Really quick in understanding what my issue was and has really improved on my health!!

Really helpful pleasant people made me understand how to help myself thank you

Pride park was handy for me parking easy Jack was understanding to my needs he encouraged me and all the exercises really helped I feel so much better and my doing the work it paid off for me to strengthen my legs and knees thanks for everything

I had a really great experience. I had been experiencing problems with my back for over 2 years with normal physio not helping. 2 sessions here and my back is so much much better, hardly any pain now.

My treatment from Impact Physio, specifically Tom Fleet, was managed extremely well and I am very satisfied with the outcome. Tom made me feel very relaxed during each visit, and the advise provided was extremely professional. Following a clear treatment pattern, over several months, introducing new exercises where necessary we reached a good result. I would have no hesitation recommending either Tom, or Impact Physio in the future!

Excellent service. Steve very good at explaining things and easy to talk to. Treatment easy to follow, achievable and effective. Very pleased and would recommend. Thank you, more mobile now than at the beginning of treatment.

Had a very good experience here after being referred by my GP. Jack was incredibly knowledgeable and really helped in improving my injury & my understanding. He’s a credit to you.

I was very happy with my sessions with Steven Palmer, he is very professional and treated me with dignity, consideration and confidentiality. Steven was thorough with his assessment of my problem and gave me a number of appropriate exercises to alleviate my problem. Steven also advised how I could make the exercises more challenging when I was ready to do so. Thank you Steven.

Had a physio session with Ryan after having neck pain for many months. Ryan explained the possible reasons for my pain and gave me exercises to try and relieve the pain. These helped immensely and at my second appointment today, Ryan was able to discharge me as my pain was almost zero and movement, much improved! Great service, thanks Impact Physio

Just finished a course of treatment with Ryan – Great success – back pain fixed, straightness of back fixed, abilities restored. I am so pleased with how this course of treatment went – clear communications from Ryan – perceptive diagnosis – good exercise regime which progressed over the course of treatment – relief from pain and back strengthened back to normality !! I am delighted to be back to normal after a year of pain and confinement – back to walking, back to normal home life. I'm very grateful for Ryan's professionalism. Thank you!

Ryan Benett was very helpful and friendly and I started to see improvements after a few weeks of following his good advice. It took dedication on my part but if you want improvement then you have to work at it yourself. It was helpful that Ryan was knowlegable and understanding of my shoulder injury and gave appropriate advice at each visit to further my improvement over time until I was able to self manage the rest of my treatment.

Jo was brilliant. I had a fall and injured my hip ( I have arthritis) jo assessed me and came to the conclusion that I had some deep bruising. She gave me some acupuncture which I had not had before but definitely helped. Would definitely recommend

Tom was brilliant. He quickly diagnosed my elite road cyclist back problem and ran through some remedial exercises. I followed these through for a few weeks and the problem was completely cured. A brilliant practitioner, who I can thoroughly recommend. Thanks Tom!

I got injured while training for a marathon. When I went to see Sally 3 weeks before the run I couldn't walk without pain let alone run. Sally listened to my goals and was so encouraging. She clearly knows what she's doing too because I ran it yesterday, no stopping and no pain! Would 100% recommend!

I was very satisfied with my treatment by Jo. I look forward to my next treatment whenever it may be. Thank you very much.

I had a shoulder injury for about 8 weeks before I went to the GP and when they asked me which clinic I would like to attend it was only ever going to be Impact I go to Impact whenever I need physio because I always get first class treatment without fail and I wouldn't go anywhere else

My physiotherapist quickly established a good rapport with me and attended carefully to my needs. She gauged my awareness of my problems and explained what I needed to do in terms of a program to follow very clearly. She followed up my progress with new adaptations of exercises which clearly demonstrated that she was listening to me. I am now self-managing my back problems (which are much improved) and would not hesitate to recommend her.

Great experience Tom did a great job on my recovery.

First Class treatment from start to finish I can highly recommend. Professional, helpful and excellent attention to detail. I felt listened to and that the treatment I received was very appropriate and met my needs.

The physio experience at this clinic was first rate in all respects. The member of the physio team taking on my case was extremely professional and encouraging from which I am now benefitting. Also I no longer have to rely on pain relief etc. The exercises + suitable footwear suggestions have also been a tremendous help in regaining mobility. I would have no hesitation in recommending the services of Impact Physio.

Very happy with the help given to me by Sally. She's very encouraging and soon had me sorted with a exercise plan,to sort out my problems. Would highly recommend Sally and her team at long eatons Impact Physio. Many thanks.

Sally was brilliant in diagnosing my problem and also explaining probable causes. she put a plan of exercises together and some somewhat uncomfortable manipulation, which have put me on the road to recovery after 2 years of Dr's talking rubbish (which I knew). I am back running and it will be some time before I'm back to where I want to be, but I know I'll get there, which is a huge relief.

It has been life changing having physio with Fiona. She has encouraged me to work on exercises I can manage and has gradually introduced more over time. I now feel more confident to know how to manage my pain and have exercises to help me continue to increase my strength. I can not praise her enough.

I attended Impact because of chronic pain from an old ankle fracture. Sally Moore was the physio. She quickly established bad walking traits and identified posture weaknesses. She advised me of various directed exercises and recommended better walking techniques. I have followed her advice over 10 weeks and have noticed quantitive improvements in my gait and a diminishing of the chronic pain. Sally’s advice has formed part of my daily routine from which I will benefit. Sally was courteous and totally professional during my consultations at Impact.

Really pleased with my treatment which was a combination of exercise and manual therapy. The issue has resolved and if it was to occur again I would feel confident to manage it. Thank you.

Wow! I received excellent care following a back injury. The problem was identified and specific targeted treatment was given by a very skilled and knowledgeable practitioner I was kept informed and given exercises to do between appointments Highly professional with empathy without being ‘patronising’ given my age! I have no hesitation in recommending Impact Physio I will be forever grateful Very special thanks to Fiona

I was pretty fed up with not being able to walk very well. Needed my crutches even around the house. I knew once I came to you. It would get better . Sally was brilliant explaining what I needed to do , how to do it what equipment I needed. Confident now to keep doing what she taught me that it will continue to improve. Thank you all

After a GP referral earlier in the year, I was really impressed by the friendly and professional manner I received my consultations and exercise regime online. The staff are always conscientious and punctual. I would certainly recommend their services to family and friends.

I worked with Jenny who was incredibly helpful and supportive. I did pelvic floor physio with her and it’s changed my life! My struggles and pain felt acknowledged and I couldn’t recommend her enough. I was always seen on time and felt like the sessions were very good value for money for how much they have helped me.

Very very helpful and friendly staff. Easy parking. Only one very small criticism is that the treatment rooms that I went to were on the first floor which was difficult fir me at that time. Otherwise everything was very good and I would be very happy to use again if a need arises.

I have attended Impact Physio several times over the years for joint problems. From reception to physio s the staff are very polite and treat you with respect. The physios share there experience in treatments and together a plan is agreed. The treatment rooms at Long Eaton and Derby Arena are clean and well equipped.

My experience at this clinic was excellent. My doctor referred me for physio for a very long standing back problem. Louise worked with me and the problem has gone! I am very grateful to Louise and this clinic, it has been a life changing experience.

The staff were very professional and I had good dealings with Mrs. Geurtens (Lorraine). I will be quite happy to recommend them to anyone I know.

Was run safely within restrictions,was efficient and good response to physio received on my shoulder highly recommended

Very professional. And gives help and advice to speed up recovery. Also very pleasant staff

Very good. My physio, Chris was excellent. I was quite distressed with sciatica issues, Chris was not only knowledgeable and skillful but was also calm and reassuring at a time when this was very much needed. His massage and advice and stretching or exercise programmes set, all helped to get me back to living my life again. My sciatica issues are ongoing but I am managing things better then I thought possible before physio with Chris.

I was referred by my GP with back pain. All sessions were carried out via zoom which worked exceptionally well and I was really grateful to Louise who was my physiotherapist. Her kindness and help were excellent and I would thoroughly recommend Impact Physiotherapy to anyone. With many thanks.

Sally was brilliant. Equipped me with the knowledge on how to ease my back pain and had an understanding of why the problem was occurring.

I've struggled with lower back pain for years and sought help through the NHS and it kept coming back consistently. I was reluctant to pay for physio after my history with NHS ones and thinking it would be the same outcome, but I couldn't have been more wrong. I had two sessions with Anneliese and my back has never felt better. She figured out exactly what was wrong and how to remedy it. Incredibly knowledgeable and a lovely person too, can't recommend her enough!

Absolutely fabulous experience. I'd recommend that every woman has these appts post birth for advice, knowledge & acknowledgement about how birth has impacted them. Jenny was very thorough, informative & lovely. Money well spent. Thanks so much.

I received personalised, effective care that I benefited greatly from. I would fully recommend Impact physiotherapy.

I was referred to Impact Physiotherapy by my GP last year after experiencing back and neck pain for a considerable amount of time. The physiotherapist I saw for the duration of my treatment was Sally Moore. Sally was amazing! I was treated during the session and given an exercise program to follow at home. I was also advised on the changes I could make including the way I sit at work, pillow positioning, type of bag I carry and feel so much better now. After being in pain and discomfort for such a long time I feel great!

Very good service. The physiotherapist certainly knew his stuff. Tried to help me every time I went. Gave me good advice.

Excellent throughout, from initial booking and billing queries to initial assessment and all treatment sessions

Even though all my appointments were carried out over the phone due to COVID 19 , I felt I had excellent service. My physio – Anneliese regularly updated my program, e-mailing videos which were easy to follow and I felt she really listened to me and my concerns. Over the space of 4 months I’ve gone from virtually no movement in my shoulders and arms to almost back to normal and from being in a lot of pain to almost pain free. Many thanks.

I was referred by my GP and Sally was my ' appointed person'. She quickly diagnosed my problem and gave me some exercises to alleviate my pain. I am very happy to say that I have had a massive improvement in my mobility. Safety measures due to the Covid situation were in place. I have no hesitation in reccomending this clinic. Thank you Sally.

Excellent service provided, very prompt communication when having to rearrange appointments, never a problem with parking, as for the therapists I found to be excellent at setting out programs after diagnosis and able to assist in answering question related to your issues.

Sally was fantastic can't believe how much better I feel now, never thought it possible. I will continue my exercises and its good to know she's only a phone call away.

I found the consultant very thorough in her diagnosis of my injury. She gave me an exercise routine which helped me enormously to overcome the problem. Very professional.

When I was referred to physiotherapy I was a little sceptical as my discomfort was so severe. My therapist was extremely thorough in diagnosing my issues and created a set of easy exercises to complement the fortnightly treatments. After a few weeks my pain eased and my range of movement increased dramatically, I’m so impressed with the results from my therapist. My issues are fixed and I am now pain free and no operation was needed!

Brilliant , safety was 1st on there list and the treatment was exceptional that I received would highly recommend

Friendly and efficient service. Very helpful advice from the physiotherapist I saw. Visited the practice for face to face sessions during COVID-19 pandemic. Would recommend.

I dealt with Mr Ben Trevor-Jones and he was incredibly kind and professional! He certainly has improved my situation immeasurably and for that I that him and rate my treatment as five star!!!

Excellent in every way. Highly recommended.

Chris was very professional. He has shown me how to look after my back through exercise. Very pleasant and helpful . Would highly recommend him .

I was referred by my G.P following an M.R.I of my back. Feeling so stiff and in considerable pain I was prepared to try anything. I have a complex household and committing to any appointments regularly would normally be tricky. A positive from the pandemic meant I was to access my physio through telephone calls (don't answer "capital give me the cash") and a skype video call. I am extremely grateful to Sally for the totally professional support I received. This along with Sally's sense of humour and genuine compassion I have achieved more than I thought possible. Sally may now picture a monkey bone instead of coccyx and my past rising from a chair like the ape to man to evolution image. I am much better now! This lovely lady is so reassuring and good at keeping focus on her patients. The app that I was encouraged to download meant I could obtain my physio plan when I wanted, the helpful videos and tick charts helped me with motivation at first. If I needed to communicate in-between sessions emailing or phoning the office was easy and always responded to quickly. I wouldn't ever hesitate to recommend Impact Physio or take up further sessions should my condition worsen. Am honestly so grateful for the whole approach!

I was referred by my G.P following an M.R.I of my back. Feeling so stiff and in considerable pain I was prepared to try anything. I have a complex household and committing to any appointments regularly would normally be tricky. A positive from the pandemic meant I was to access my physio through telephone calls (don't answer "capital give me the cash") and a skype video call. I am extremely grateful to Sally for the totally professional support I received. This along with Sally's sense of humour and genuine compassion I have achieved more than I thought possible. Sally may now picture a monkey bone instead of coccyx and my past rising from a chair like the ape to man to evolution image. I am much better now! This lovely lady is so reassuring and good at keeping focus on her patients. The app that I was encouraged to download meant I could obtain my physio plan when I wanted, the helpful videos and tick charts helped me with motivation at first. If I needed to communicate in-between sessions emailing or phoning the office was easy and always responded to quickly. I wouldn't ever hesitate to recommend Impact Physio or take up further sessions should my condition worsen. Am honestly so grateful for the whole approach!

I Initially had face to face physiotherapy after a GP referral at Park farm medical centre with Jo, I was very pleased with the treatment I received from Jo, things slowly started to improve for me. However the situation changed due to the COVID-19 government guidelines restricting face to face contact. I then received 'Zoom' consultations with Louise Leeming, I have to say these consultations worked very well. Louise was able to assess my problems over Zoom and offer excellent advice and treatment plans for me. I felt this was very person centred. I love the exercise plans that Louise emailed to me, I am able to refer back to the plan to make sure I'm doing the exercises correctly. I feel moving forward Zoom would be an efficient and effective way of assessment and treatment of patients, in between those face to face contacts. Thank you Louise and Jo for providing excellent knowledge, care and treatment.

I have had wonderful treatment from the physiotherapist. She has made my recovery from a knee replacement op extremely successful. She has also made the experience enjoyable even if hard work. I do not think I would be nearly as well off without her help. Even in lockdown I have continued treatment via Zoom and have found this very useful in keeping up my exercise and also for my mental health.

All the staff were extremely helpfull and friendly. My physiotherapist Sally Moore was very sympathetic,encouraging and helpful for all of my treatment.

A sudden bad back was causing me difficulty of movement, but all fixed in one session. Very friendly, no fuss. Much appreciated!

I had been struggling with neck and shoulder pain for months, and nothing was easing this, attending physio with fiona was so helpful, she was able to give me treatment and advise at each session, and exercise to do in-between visits which helped release the tension in my neck and shoulder, each session was greeted with a smiling face and fiona listen carefully to what I had to say and was able to give me positive advise. I always came away feeling positive. I have now finished my sessions and have got a plan and excersie to ensure my problem is kept manageable. I would like to say thankyou to Fiona, and would recommend impact physio.

Following a referral from my GP, I saw Sally Moore who is a lovely lady. She put a lot of effort into establishing the source of my issue rather than simply addressing the effect. I found her to be very knowledgeable and engaging. Having followed her advice and with her encouragement I was soon on the mend. I would have no hesitation in recommending Sally.

Though I came to you for my physio treatments, I was received by a good hospitality welcome by your reception ladies. The second physiologist who saw me is excellent. She first diagnosed my body to try and establish the real cause of pain. The first therapist did not diagonise me fully. Her treatment though it’s only a few days now but I can see some improvements.

Impact Physio provided great service and professional approach to helping sort out an injury. Their approach went beyond my initial injury and provided advice and support to help prevent reoccurrence. Would recommend their service

I would highly recommend Impact, especially Clare Diver. After being in a considerable amount of pain for months Impact was recommended to me. The lady on reception was highly professional and extremely helpful and pleasant. Clare Diver is excellent at her job, very thorough and relieved the pain instantly. I cannot thank them enough.

I suffered a trapped nerve which caused a tingling down my left arm and a severe itch on the palm of my hand. It took the Physio no more than 2 minutes to find the problem at the base of my neck and about 10 minutes to devise a series of excercises lasting no more than 15 minutes a day. Within 4 weeks the problem has completely gone. Well done and thank you.

I injured my shoulder with a suspected torn rotor cuff (no idea if I’ve spelt that correctly). It was painful all the time and kept me awake at night. Chris my physio gave me simple exercises and treatment and it has so drastically improved my shoulder, I barely notice that there’s anything wrong with it. Chris is very knowledgeable, which has not always been my experience of physios.

Hi, have used Impact 2 times within the last 12 months for different injuries. Each time the diagnosis and rehab has been great – got back to swimming and running within 2 months. Would highly recommend.

I attended the practice to receive treatment for a shoulder issue. Chris was very knowledgeable, providing excellent detailed exercise sheets and undertaking small, helpful manipulations in the shoulder. I would have no hesitation in returning to this practice should the need arise.

First rate service, flexible with times and dates and Chris has given me skills and exercises that I continue to employ to manage my injury. Can't speak highly enough of the company and far better than previous physio services I've used.

Chris is a star, every time!

Had terrible hip pain but after 4 visits I had hardly any pain continued with the exercises given and pain has gone Many thanks Chris

Long Eaton has been a life line for me , helping me control my pain and giving me the confidence to move forward. Many thanks.

I found my sessions helpful Exercises were given and I was shown how to implement them Helpful advice I found it a positive experience.

Sally at Impact at Pride Park did a wonderful job in getting me back on my feet with my back problem. From the onset, instructions on each exercise was given clearly and I'm in a much better position now due to great help from Sally. Fantastic work. Sally was a God send.

I have been here twice through the doctors and found the way they treated me to the highest standards. I always come away singing the praises of impact and got my shoulder and back sorted I would definitely recommend impact physio

I’ve been very impressed with the treatment and advice I’ve received. The exercises I was asked to do between appointments were clearly explained. I never felt rushed and the physio really took the time to explain the reasons for my injury and how each of the exercises were going to help. More than happy to recommend Impact Physiotherapy. Thanks, Glen

Excellent physio and pilates service at Impact physio. Booking was flexible around work schedule and physio helpful and gave great guidance. Would highly recommend multiple services at Impact.

I was delighted with the prompt, careful assessment of my condition, and the improvement brought about by the exercise regime advised. Excellent professional service.

Went after being diagnosed by a doctor with Achilles Tendonitis. Phil was very friendly and very thorough. After only 3 visits and doing the exercises my heel is feeling a lot better. Very pleased thank you.

I popped along to 'Impact' a few weeks ago and had a good session with Sally. She is well experience in Physio treatment and soon had her hands on my problem areas, my legs. The treatment was good and the back-up videos sent to me after my visit, will help me to exercise in the correct way in future. Well worth a visit.

Friendly professional staff. My injury was explained in terms I was able to understand. The healing process and treatment was also explained clearly. Every appointment there is a review on previous treatment as well as further recommendations. Having followed my therapists advice and exercise regime 100 percent I am now well on my way to resuming an active life again.

Louise has resolved a long standing hip issue and guided me through rehabilitation from abdominal surgery. Her combined expertise with physio and pilates is highly effective, delivered with consummate professionalism and care for the patient. She has also been a great help analysing movement patterns of my sport (golf) to help address any physical weaknesses/imbalances. Can't recommend Impact highly enough. Thanks Louise!

I've been seeing Sally Moore at Long Eaton for several months. Sally is a very approachable and professional lady whose treatment has helped me considerably, Sally immediately puts you at ease. I would certainly recommend Impact Physio all of the staff are polite friendly and professional which you feel as soon as you walk in.

The support I have been given was absolutely top notch. I was listened to and given advice and help which has given me the strength of mind to find a way forward using a range of activities that I know will help. Thank you so much

Very professional and felt at ease. Appointments on time. Would recommend them.

Second time that I have visited Impact for support with an injury. Great service, exercises written out so I didn't forget! Had physio and acupuncture and can recommend both services. Thorough assessment and superb level of care.

Fiona Hunter has been a great professional help through a very confusing and painful time after my injury, I couldn’t have done without her. Very thankful.

Fiona was very knowledgeable and explained issues she found clearly. From week to week she provided me with stretches and exercises which slowly but surely eased the pain and helped to start to strengthen my core. Thanks. It’s up to me now to follow the excellent advice!

Jo was great. Acupuncture worked a treat alongside manageable physio exercises for a week on week improvement on pain relief and mobility. Have recommended Jo/Impact to a colleague who has their first appointment booked !

Had physio on shoulders , neck and lower back . Was in a lot of pain before I started going to impact . I found Sinead to be very patient and extremely thorough . Over the months with her help, advice and experience I became much improved and in a lot less pain. I would recommend impact highly to anyone needing physio . Thank you

Having a partial tear on my rotator cuff and being unable to lift my arm over my head for several months. I felt the need for expert intervention. I contacted Impact Physiotheraphy via my healthcare provider and delighted to say that after 3 months of physio (over c6 sessions) I have full mobility. Louise was exceptional at advising me that motion was a critical part of recovery – pushing each session to expand my range of motion and comprehension of exercises. I am very happy to refer Impact and Louise for a service very well performed and received. Thanks

I have always received very professional and informative support both from the physio and the person who does the massage. I am listened to carefully and pertinent questions are asked of me which help in diagnosis. From the physio I am given exercises specific to me needs. I would also like to thank the receptionists who are always friendly and extremely efficient.

Very professional and helpful service here. Different sort of set up in an office upstairs in the velodrome, but out of the way of the public and private. 6 sessions got my neck back to normal, the treatment combined with personal exercises for me to do at home worked wonders

I pulled a muscle in my back and looked on line for good local physios. The reviews were all good and so I booked an assessment. The gentleman I saw was very thorough and went through everything with me then checked my back and got me to do some exercises which he also emailed to me. I am still continuing with the exercises to strengthen my back but did not require a follow up appointment but would definitely recommend.

Although my problem was quite complex IE:pins and needles in my thigh, Fiona and the team found the root of the problem and treated it accordingly .thank you Fiona and team .

Professional, knowledgeable and friendly, the physio took the time to listen to obtain a detailed history and do an initial assessment. This ensured that the treatment I had was targeted and effective with appointments sensibly spaced. I would use Impact physios again.

Great physio experience here, thorough history and exam and recommended treatment.

I couldn't fault the booking process and follow up. All the reception staff were really helpful, and were accommodating when I had to change one of my appointments. I was treated by Tom who was very patient and knowledgeable and gave great advice about continued exercise. I've already recommended Impact Physio to someone and wouldn't hesitate to recommend again.

I’ve attended impact physio for quite a few sessions and the reception staff have always been nice and friendly and so was Chris! Chris explained everything properly and in words I could understand, unlike other places I’d attended where they described what was wrong with my back in ‘professional terms’ that only they have had training to understand. Thankyou for all of you help!

I went to the doctor with a shoulder problem and was referred very quickly to Impact Physiotherapy at Pride Park. I saw Phil Tranter and Alan Beers who were excellent in treating the issue and giving me advice on different exercises. Over the course of the sessions my shoulder problem went away and I am very grateful to Phil and Alan for their help. I'd highly recommend them to anyone who is in need of physiotherapy.

Sally has been very helpful, and the exercises are straightforward, easy to follow. My back is improving slowly – many thanks.

Extremely satisfied with my physio sessions. Sally was very patient with me, and I felt more confident and the exercises she recommended have certainly helped me to walk better.

Found Impact very easy to deal with, my Physio Sally, kept exploring different avenues of treatment and making sure that these were having an improvement. Ultimately I am now free of symptoms and very happy with the outcome.

The location is excellent, within the Arena which has a huge, free car park. My physio is Sally, who I have seen on and off for years, whenever I have a problem . You couldn't wish for anyone better: she is so knowledgeable and her treatment first rate. She is also very friendly and will put you at your ease. Highly recommended!

My 5 sessions of physio got me back on track after i suffered a back injury at work. My physiotherapist, Sally Moore, was personable and professional at all times, and designed a tailored program of rehabilitation exercises that were key in helping me work towards a full recovery. I was happy with all aspects of the service that was provided and am grateful to Sally for her efforts.

I have to say how terrific Sally has been with her advice with pain associated with an old whip lash injury that had never gone away. With her help and guidance, acupuncture, and exercises, the pain has been less noticable. Thank you Sally, I can recommend your hands on approach.

Great friendly service- my back is so much better – thank you to Fiona for all her help

The Physio team/staff are very good and understanding if i have any other problems this will be the team to call thank you all Alan

Very thorough excellent service.

Alan Beers treated me with great care and respect advising on suitable exercises for my problem knee.

I had a very good experience with the Impact Physio from the reception through diagnosis and treatment. I had full confidence in expertise of the physiotherapist Mrs Fiona Hunter and she helped very much with my piriformis syndromme. Thank you very much. Anna

Post hip op problems. Several visits and each time new exercises to build up various parts. Gradual improvement that i'm still working on. Always talked through each exercise and what the problem was and how if i continued with the exercise things would improve. Friendly service no problem recommending them.

I went to my doctor regarding a problem I had with pain in my hip and leg.I was told I needed to go to physiotherapy and I asked him if I could go to impact where I had been before. I was given an appointment within 2weeks.impact is an excellent company to use for physiotherapy and within 6 sessions i was able to notice the difference with movement in my hip and reduced pain.I was given exercises to do and if I had problems in between my appointments I could contact them and speak to the person who I was going to for my appointment.I would not use any other company if I needed to go to physiotherapy again.I have used impact more than once.I feel that I can recommend them to friends and family because when you come from an appointment you 've come from there with satisfaction and they are very professional and always explain to you in detail how the problem can be resolved.I would always use them if I needed to in the future.when I had my first appointment with them I was told it was not going to be a quick fix and I would need to keep on with my exercises I was given l am still doing the exercises now and each week i can see improvements.i am free of pain.

My physio with impact was excellent. The sessions were targeted for strength building to get me back to running. Tony was very knowledgeable and understand my condition well i thought.

It's definitely the basics that make the difference. I apprehensively made my way to my appointment, creaking knees and all, prepared to be told I had to stop running and cycling and prepare for an operation only to be told the pain and discomfort could be eased by stretching to re-align my kneecap. Lo and behold I noticed a difference in a week and was almost pain free in 2. I cycled a charity 100 mile ride 3 weeks later and walked the Yorkshire 3 Peaks a week later. Great credit to Phil and the team at Impact, seen quickly after referral and easy to get to although I'd prefer more clinic time at Derby Arena.

No waiting and good service.

Every time I’ve been to impact, the experience has been amazing. All the staff are lovely and really professional, and the exercises that I have been given have been beneficial to me. I’d recommend Impact Physio’s services to anyone… well worth paying for if you’re not being referred!

Excellent treatment, staff very friendly and professional. My questions answered and treatment explained.

Chris is very knowledgeable and patient. If you are unable to take standard physio exercises, Chris specialises in the holistic side of things and has been able to relieve my symptoms with minimum effort.

Great service, very informative and most importantly eased the pain, highly recommended.

The service we received from Louise was excellent. Her help and advice helped my son recover from his leg injury. She returned our calls to offer professional advice and moved his appointment forward to see him so she could remind him about the risks of returning to sport too soon. Many thanks, Louise – he is now fit and well, and playing football again!

I’ve used Impact Physio on a number of occasions when injury has arisen ahead of a big event or competition. They have always been thorough and honest in their assessment, but also positive about the potential outcome. The advice given has always reflected my specific needs and been successful in helping me recover quickly and avoid repeat injuries. Booking process is simple and the times available suitable flexible to fit around work and other commitments.

Chris has always managed to dianose and treat any issue I've had quickly and efficiently. I always recommend Impact Physiotherapy.

I walked into the treatment room barely able to put one foot in front of the other, following an MRI scan to confirm a prolapsed disc at L4 that was pressing on my sciatic nerve causing severe pain. I was given the choice of surgery or find an alternative remedy, I opted to try another way. That is when I searched out and discovered Sally at Impact Physio, she’s amazing! I cannot praise her highly enough, her professionalism is of the highest calibre, the way she approached the problem, seeking information from me at each consultation and taking account of every detail before any treatment. She is thoughtful, kind, compassionate and caring, whilst constantly delving into her vast wealth of knowledge and experiences to provide a treatment that would have a positive result, including acupuncture. It was not a ‘quick’ fix, it took six months and in that time I gradually became free of pain, Sally provided encouragement and support along the way, including several exercise routines, personally tailored to me, which I still use today. If you are suffering from back pain or any other mobility complaint I highly recommend a visit to Sally at Impact Physio, I can’t thank her enough. Kind regards, David Pritchard.

Lovely receptionists and I have a particular physio in Sally more who always sorts my problems out! I recently tore my hamstring and with her help and my constant self rehab she had me training again within 4 weeks and now I'm fully fit again

I had an aching back that grew more painful over a period of time When referred by work to impact and had physio from Chris after the first appointment my pain lessened by the time I had had the course of 5 I am completely free of pain I keep up with the exercises given me and am completely happy with the results I received I would recommend lmpact to anyone who were needing physio

I have had a problem with muscles in my back and shoulders which have caused me months of pain. I thought I would try physio before I went back to the GP again. After a few visits where I received a gruelling massage which afterwards felt like I’d been released from a vice, followed by several excercises sent by email with visual instructions, my back and shoulder pain has gone. Sally is a miracle worker. Thank you

I have used their services for physio, accupunture & sports massage and can highly recommend Impact & their team.

Many thanks to Louise for my recent treatment session. I have had a frustrating lower back pain for a couple of weeks. Her assessment was thorough, friendly and professional and just in the one session she made a world of difference. I feel inspired and confident to carry out the exercises she has suggested. I would not hesitate to recommend Impact Physio – the whole process is smooth, easy and friendly and, most importantly, the results are great.

I would like to say what an enjoyable experience I have had visiting Impacpt physiotherapist, the physio therapist (Sally) was exceptional with treating my injuries she gave me the confidence to re-take up activities,I cannot praise the clinic enough,and would definitely recommend them to anyone.

Professional and friendly service. Physio massage was a great help and advise given on what exercises to do at home.

I was referred to the Pride Park clinic by my GP after being diagnosed with a frozen shoulder. I saw two of your Physiotherapists- the first visit was with Phil & subsequent visits with Chris. Both were very gentle & professional & I was able to be signed off quicker than expected thanks to their ‘magic hands’. I would have no hesitation in recommending both of them

Phil Tranter was my physio and my treatment was very successful. The exercises he taught me were very helpful and most importantly they worked.

I found my treatment I was given by the two physiotherapists I saw was excellent.My shoulder feels much better after 4 visits.They both put me at my ease.I would recommend them very highly.

I highly, highly recommend Impact Physio! Reception staff, Physios' and all staff so friendly, welcoming and professional. I saw Louise for a number of weeks, with a very painful shoulder. Louise REALLY knows her stuff, but above all has such a passion for her work. She maintains her evidence based knowledge (which clearly shows in her approach to treating her patients) and she treated me with dignity. I'm so chuffed I now know about Impact Physio. I will use their services again without hesitation. Thank you x

great service very friendly and a joy to go to

The staff are all very helpful and friendly and Sally Young Physio is AMAZING!

I was sent to Impact Physiotherapy by my health insurance company after a full hip replacement operation in November 2018. The joint was very stiff and I was struggling to move normally or return to my full range of movement. I had 6 sessions with Sally Moore who did an excellent job of getting me back to full health allowing me to continue my martial arts and gym training. On visiting the Professor who carried out the surgery for a post op review, he was delighted with the progress and has decided to refer other patients with sports related injuries to Impact in the future. Thank you to the team at Impact for all of their hard work in helping me recover.

Great experience from start to finish – my first time having acupuncture; I booked on the day as the clinic is near home. Straight in on time having filled in the necessary paperwork, met acupuncturist Sally who was thorough, professional and friendly, putting me completely at ease. The treatment has helped by back pain. Would thoroughly recommend.

Have been to Impact Physio twice in recent months for different reasons and have been helped no end by Tony. He was very pleasant, professional and friendly. Definitely use again , very pleased with them.

I was diagnosed with a frozen shoulder. Alan the physio really helped me. He put me at ease from the first appointment. He helped me to get back a good standard of living, as I was struggling to do even some simple tasks. The receptionists were always friendly and helpful and sent me helpful appointment reminders.

Excellent treatment

First visit to this clinic, needing urgent treatment. Got the details off the internet and the pricing was clearly stated. The physio, Sally Moore, was brilliant from start to finish, competent in her accurate diagnosis and treatment. The follow-up video exercises, sent by email were impressive and worked well. As I paid by bacs afterwards, from home, I would have liked a receipt in the post. But overall, a highly recommended experience.

I was first recommended by my GP Dr Cartwright who I would always trust. I have used Impact for both sports massage and more recently for physio and both experiences have been great. Very nice front of house professional staff who do their best to get you an appointment as soon as they can. Both therapists have been really helpful, professional and friendly. Most important their treatments are a success. Thank you!

What a great person Sally is she really listens to your problems and gives a great service you should be proud to have her

I was very happy with my treatment . My physiotherapist was very easy to talk to & made me feel well at ease . My treatment was a hands on approach which I found to be very helpful. I definitely would use the service again .

Impact worked for 6 weeks with my teenage daughter. Chris made the excercises/physio plan enjoyable to do which helped in my daughter carrying out the excercises at home daily. Mass improvement seen in the strength of my daughters ankle following the physio plan.

Chris diagnosed my running injury as an overloaded achilles tendon. A structured program of exercises improved the problem and led on to stability based exercises. I am now building up my running distance again on the 3rd phase which is a Run/Walk program. Not there yet but thank you Chris

I had been suffering with a chronic stiff neck and pins and needles in my right hand and got referred to see Sally at Impact. At our initial consultation, Sally talked me through the issue and recommended a series of exercises and after just two sessions, the pain and pins and needles has gone! I highly recommende the team at Impact and can’t speak highly enough of Sally.

Excellent service and treatment, friendly reception staff, easy booking process. Physio treatment was top class, got me back on my feet and moving properly in no time!

I was referred by my doctor for physiotherapy to alleviate hip and back pain. I found the treatment to be both helpful and informative, the therapists very pleasant and efficient supplying me with a daily exercise plan to reduce the pain, which seems to help. I would recommend the practice and not hesitate to use them again in the future.

I have used Impact Physio since a major operation on my back in 2000. I have visited several different physio’s here over the years and each one has been incredibly knowledgeable and helped be get back to fitness each time this creaking body has a complaint. I run, do gym and generally keep fit, which has only been possible with their support!

I have had four treatments recently for a trapped sciatic nerve, the advice I was given and the treatment was very professional. Thank you Impact for the pain relief.

I had 8 sessions with physiotherapist Alan Green to try to improve the movement in my left shoulder. Alan proved to be a very capable man and my shoulder has improved considerably thanks to him. Before my sessions I was taking painkillers to ensure a good nights sleep, now I am pain free. I continue to practice the exercises Alan taught me and have experienced further improvement. Prior to one of the sessions I had a phone call advising me to arrive early as the car park was very full. The advice was much appreciated.

Excellent service, relevant exercises and advice. It was a really personal experience and directed at my lifestyle.

Brilliant first class, Sally was really good and was down to earth and explained things properly. My knees are better off for visting.

2 x 30 minute sessions with Chris has helped me start to get my legs back ,hopefully ,to start running 5k's and upwards again.

Fantastic staff which made my nervous daughter feel relaxed and gave us exercises that enabled her to mend quickly would recommend to everyone.

Was referred by my GP summer 2018. Had 4 or 5 visits for trapped nerve treatment with the lovely Danni. The treatment worked well and Danni was great too. Clean treatment room and friendly, professional staff.

Brilliant service, I came here with what I thought myself to be tennis/golfers elbow. I saw Allen one of the physiotherapist here at Long Eaton he quickly diagnosed that it could be a nerve in my back after a few sessions and some exercises at home the pain is virtually gone. I even cancelled my next session as I don't feel I need any more help I will just continue to do my exercises. Highly recommended .

The staff at Long Eaton are excellent, everyone so professional and friendly. I have benefited so much from the Pilates and Physiotherapy.

Hi Emma, Just to let you know that your diagnosis was spot on! I had surgery on Sunday for a ruptured UCL and small fracture – apparently a small flake of bone had come loose with the ligament. Thank you again for your advice – I’m glad I came to see you as if I’d left it as my GP suggested, it would have been more difficult to fix. Kind regards and thanks again, Maggie

I had 3 sessions with the physio and found her professional and very informative. She advised me to get an MRI scan which I have had done and I am having surgery this week. So great advice

Very friendly staff. Helpful and understanding. Sally was fantastic she put me at ease and was really helpful with my exercise's. Would recommend this service to anyone who needs it.

Very caring and diagnosed my coccydenia aswell. Would highly recommend

I used Impact for help with a very painful shoulder. My first appointment was made within a few days of my call. The staff were very helpful and professional and the therapist treated my shoulder and gave me some exercises to do at home. I had a few more visits for physio therapy and was given some more exercises to do at home. My should is now better. I would highly recommend Impact for the service I received and the cost was very reasonable.

Excellent experience. Alan really helped me with my back issues and sorted everything out. Thank you! Made me feel welcome all the time.

Excellent service. appointment and easy online booking Alan my therapist listened to my explanation and problems and after an examination came up with a treatment plan. After 4 visits and at home exercises I am now pain free and also have a plan to keep further problems at bay. Would definitely recommend either Long Eaton or Derby arena.

The staff is very qualified and committed. The staff take care of our particular aspects of health. This summer I attended a yoga class with Suze who really gave me personal exercises to deal with my pain, and progressively adapted to my progress. It has helped me dramatically, and at the end of the sessions I could practice all the exercises easily and without any pain anymore. We learn how to relax. In addition to the exercises in the practice, we had a good guidance with hands out and on line to keep practising daily. It was very useful and helpful. I recommend this yoga practice and also Pilates which reinforce so much our posture and our flexibility. The staff is always updating his knowledge and very helpful. Small group and good atmosphere. Good programme making us working on each part of the body without any pain. Flexibility of days, kindness of all the staff. A very pleasant practice with trust and high quality of services.

After finally managing to get an appointment to see my doctor I was told that I should see a Physiotherapist. I chose Impact as it was local, and I had heard good things from people I knew who had received treatment from yourselves. Right from my initial treatment commencement, I can confirm that I was uplifted from the impression I received on my condition from the doctor. Each appointment with Louise was a step forward in my wellbeing. Her advice and treatment helped me get better mobility. I would not hesitate in recommending Impact to anyone who may consider seeing a Physiotherapist to improve mobility issues. Thanks again to Louise.

Tony was professional and knowledable. After just 4 sessions (and following Tony's advice) my hip pain (which I had endured for 18 months) was considerably improved and my strength had returned. Thank you Tony for all of your help. It is much appreciated.

Cannot fault the service in any way. All staff very helpful and professional at all times. Chris Davenport was brilliant and has really helped me get back on track. Always very patient and polite. Thank you. Would highly recommend to anyone.

I went to see Danielle to resolve a sore neck. She did a great job and after a few sessions I was back to fighting fit! Thanks very much.

I had a really positive and enjoyable series of physio appointments with Danni Pennacchia to resolve a running injury. Danni quickly diagnosed the issue and through of combination of massage and home/gym exercises has helped me to get back to full health. Danni thoroughly recorded and noted my progress throughout my treatment. Danni was good at coming up with new exercises to make it more interesting and easier to commit to doing them. Danni was also able to adjust her approach as my pregnancy progressed. Danni is great at explaining what's happening inside your body which helped me understand better how to help myself. Finally, I always enjoyed my physio appointments as Danni as she has a very kind and attentive manner.

I had awful back pain and was struggling to walk. A week later after visiting Impact I am much better!

Our teenage son suffered a slipped disc and was in increasing pain so I booked him in to see Chris Davenport. Chris has been fantastic, he’s very calm and listens to the details of the issue and any changes in the pain, considers our son’s lifestyle and then suggests different exercises to help also explaining why he’s chosen them. A highly recommended service ! Thank you

Fiona treated my back problems and gave me an excellent range of well explained exercises – together these have made me a lot better now.

Went to Impact Physiotherapy with back and right leg pain. Tony was very good and made me feel at ease immediately. He worked on my back and showed me exercises to help. After four sessions the pain had gone and I can move more easily. Thoroughly recommend this practice

I self referred to Impact for help with an ongoing back problem. The help I received from Sinead has improved my mobility ten fold so much so that I can now enjoy weekly pilates sessions at Impact. Thank you

The office is very clean and my physio, Chris, was very knowledgeable and attentive. The exercises he provided have begun to help in my recovery – thanks a lot!

Very impressed. I have used the NHS physio before and several other private clinics but have always left disappointed and without any improvement in my sports injuries, meaning that I had to diagnose and solve the issue myself. However, having used Impact Physio a few times I can say that they have been genuinely helpful both in terms of diagnosing the injury and treating it. The physiotherapist I accessed through Impact also did not keep me coming back for further unnecessary sessions meaning you can make rapid progress. I also found the booking at West Bridgford convenient and simple.

I was having trouble with an injury on my leg and as a runner it was impacting me training competing. Phil at Impact was great, we had and initial assessment session where he was able to identify the problem and give me rehab exercises to complete for two weeks. After two weeks I returned where I was given some more exercises building on the ones previously given. This all helped to build the strength back up and help me overcome the injury. I'm now back running and pain free. Great service, personable staff, highly recommended.

I only ever use Impact Physio. I have seen Phil at West Bridgford over a long period of time. Everything is excellent. Phil is highly professional while being friendly , reassuring and knowledgeable. I have known him as a physiotherapist for many years and he is also experienced at dealing with sports related injuries. He successfully treated my sons when they were swimming at County level. I can not recommend his expertise highly enough. Treatment works well and options given for exercises keep you comfortable for a long period of time. Highly recommended.

The staff is very qualified and committed. The staff take care of our particular aspects of health. This summer I attended a yoga class with Suze who really gave me personal exercises to deal with my pain, and progressively adapted to my progress. It has helped me dramatically, and at the end of the sessions I could practice all the exercises easily and without any pain anymore. We learn how to relax. In addition to the exercises in the practice, we had a good guidance with hands out and on line to keep practising daily. It was very useful and helpful. I recommend this yoga practice and also Pilates which reinforce so much our posture and our flexibility. The staff is always updating his knowledge and very helpful. Small group and good atmosphere. Good programme making us working on each part of the body without any pain. Flexibility of days, kindness of all the staff. A very pleasant practice with trust and high quality of services.

Great physio, Fiona sorted my back out in super quick time. Wish I had come months ago!!

I really found the online booking system fantastic quick and efficient it saved me a lot of time . Chris was knowledgeable and very helpful giving me excercises and a lot of advice. I felt completely at ease and found I benefited immensely from the few sessions we had . I have certainly recommended him to my gym colleagues and work associates .

Following serious surgery I wanted to get back to cycling and running. Booking a Full Body MOT with Chris Davenport at Impact Physio worked a treat. Chris took time to understand the issues I had and how they affected my fitness. He developed a personal exercise schedule, remedial exercises for my knee injury and a plan for getting back running. His 4 week follow up provided an updated exercise schedule to continue my progression. The result is that I'm back cycling and running pain free and improving week by week. Thanks Chris and Impact Physio, I'm chuffed with how it went. Long Eaton Parkrun this weekend!

Knowledgeable, patient and friendly.

The reception staff and physiotherapist all dealt with me very professionally. The therapist listened carefully to what I was saying and I was given good advice on exercises to do. As a result the arthritis in my hand has improved and stabilised. I am pleased.

A bad back took me to the GPS who refered me to Impact Physiotherapy (Christopher). Thorough investigation and exercises with manipulation over 6 appointment. From the reception staff and Christopher nothing but respect, professional friendship and humour. I left on the mend knowing where to go and who to ask for if it returned. Thanks all involved.

I had been in pain for many months when I was referred to Louise by my Doctor. I was given various treatment and exercises to do and I could always tell the difference after I had attended the clinic. Louise kindly emailed the exercises to me. The advice she gave me was invaluable as I soon realised it was lifestyle. My problem hasn't totally gone away but I do know now how to stretch my muscles to reduce pain and discomfort. If the problem and pain returned and made life difficult for me I wouldn't hesitate going back to Impact privately for treatment. Thank you for all your help.

I was having problems with a torn tendon in my shoulder which was causing a lot of discomfort, but after a few appointments with Danni at Impact Physio and being prescribed several exercises, I am now free from pain and able to do all the day to day jobs I was unable to do before. I would definitely recommend Impact Physio.

Before going to see Phil, I had been having treatment for over 18 months with a chiropractor for a long standing shoulder/neck/back issue. I had become a little disillusioned as I seemed to be paying a lot for adjustments every week or so but it was keeping things at bay and not improving. The chiropractor had really helped in July 2016 when I had a particularly bad flare up and the rotator cuff became inflamed. Anyhow, a relative had been telling me for some time about how wonderful their Physio was and that I should give him a try. Prior to going to the chiropractor I had been to see many many professionals seeking some long term help and had spent a lot of money so I was wary of changing horses again mid stream. However for various reasons I decided to go and see Phil in January of this year. He spent time listening to me and all my tail of woe and he did some assessments. I think he was the first person I had ever seen (and yes I mean that) who actually seemed to be confident he could not only help but get me to a stage where I did not need to keep coming to see him. We started gradually and I religiously did the exercises I was given. Interestingly I had been given no such exercises before. Over the next 2-3 months I went to see him and gradually I started to see improvement. He also suggested a book I should read as he explained that when a person has become so used to problems the way in which we think about them is massively important. Committed to my recovery I downloaded the book and read it. I have now had the longest issue free period I have had in over 3 years. I still spend 10 minutes a day doing the exercises and I no longer live in constant fear of moving the wrong way and sending things into spasm. Only this past week I had a minor flare up and started to panic but then reminded myself that it ‘wasn’t a snake’ (Phil will understand the reference) and I consciously worked through things and saw an improvement in a day or so! The thing I liked about Phil was two-fold. 1. He told me that the objective was to get me to a point where I could look after myself and didn't need him (in the nicest possible way) 2. When I told him that a previous professional had said it was the worst back/neck issue they had ever seen, he looked puzzled and said he didn't agree. After around 6 sessions he said my movements and range etc etc were exactly what you'd expect from someone in my category. I would not hesitate to recommend him. I certainly will be going back to see him if and when I should need his help.

l was very pleased with my treatment Louise was lovely and the staff on reception were very helpful too.

I wish to thank Chris for his professionalism and knowledge of my problems and the whole experience with my time at Impact Physio therapy thank you to all j jay

A huge thank you to the team at Impact for getting me through a difficult 6 months. Every time I visited Impact Chris was great at listening to my description of where I was feeling pain and the treatment I received always made things ten times better. Not only did Impact treat my physical ailments but they also provided emotional support and guidance in helping me to get the long term treatment I needed for recovery as well as helping me to look at changes I could make for long term success. Booking an appointment was an easy process and I always received emails with exercises we had discussed during an appointment within a day. I would definitely use Impact Physiotherapy again and would recommend their service to anyone.

Very professional staff. Treatment on back was very beneficial. Good advice given. Would highly recommend.

The physio I received from a brilliant very supportive lady called Fiona was fantastic. She would spend the first few minutes asking how the week had gone with my physio exercise and then begin a review of how well I could move and what was easier and what felt worse! From that we would move on to physio and possible new exercises to try. Fiona always made me feel comfortable and better able to cope by the end of the session.

I really enjoyed my physio sessions with Sally. I felt that she really helped me . Sally listened & her methods really worked for me.

My first consultation was with Danii. She asked a lot of questions and made an in depth examination to come up with a recommendation to treat my problem which after a detailed explanation, appeared logical and sensible. She was a charming lady who appeared very enthusiastic about her profession and job. I would certainly recommend her to others

I had Sally working on me and she was superb. She talked me through the benefits of every exercise, made sure I was clear about technique and checked progress astutely. She created a plan of treatment which was tailor made and changed it when necessary. She was also hands on and thorough. All round, a very positive experience, thank you.

I had an appointment with Louise as have been having problems with my hips for some years and I couldn't get in to see my doctor. Louise was excellent. Very professional, explained everything clearly and very thorough. There was nothing else she could do for me as it is a new hip I need so instead of me spending more money she sent me instructions for stretches that will hopefully help. I would definitely go back if I have any other problems.

Fiona was so encouraging and supportive encouraging me to exercise which helped me to push through the pain. She has given me the tools I need to cope when my neck and shoulder goes into spasms. It was such a positive experience and I am very grateful. When I first met her I was in extreme pain with very little movement. I am tons better now.

Outstanding service, very glad I chose Impact Physiotherapy!

I was very pleased with all the treatment I received for two painful conditions. Professional and friendly staff. Highly recommend Impact Physio.

I came to visit Sally as I had a severe ankle sprain she was brilliant, very chatty and made me feel comfortable. The surrounds are very personal and private, and very welcoming. I would highly recommend Sally and her co workers.

Having aggravated a previous knee problem I needed some advice before I embarked on a planned walking holiday that could potentially see me make the problem worse. Danni not only worked on my knee, but also answered all my questions and gave me the advice I was after. I now have the confidence to go away on holiday knowing what is going on and what measures to take to support my knee both in the short term and in the long-term. Hopefully a shot on me on my 400th Birkett will be heading Danni's way next week and if I need more work on the knee after my trip I wouldn't hesitate to come back.

Chris made me feel comfortable, listened to my problem, talked about how we could improve it. And made me feel at ease when having treatment

Having had previous sessions at both Pride Park and your Long Eaton practice l can thoroughly recommend anyone to attend your clinic with any muscular problems,l certainly will.

When I went to impact I was in a lot of pain, with brilliant treatment I am now feeling loads better with no pain xx

I was delighted with the treatment and advice I received thanks, Barbara

I have had back problems for over twenty years, and the only relief I get is after sessions at Impact Physiotherapy. I thoroughly recommend them.

Danni listened carefully about my neck problem… and made some very relevant observations and suggestions for new exercises, and sent some interesting You tube videos… couldn’t ask for more at this stage.

Reception staff very welcoming and friendly. Pleasant surroundings in the waiting room. Sally, who was my physio, is bubbly and cheerful and gave me the encouragement to continue with exercises which would help to rectify/improve my condition and eliminate/greatly reduce my discomfort and therefore enabling more freedom of movement in my arm and shoulder. She also identified my condition before it was confirmed by my doctor.

Chris is a great guy sorted my back and got me going Cheers

Brilliant as usual , having scoliosis means over the years I have needed lots of Physiotherapy through hospitals and yourselves . My first appointment with you was over 18 years ago and the the last one was about 3 weeks ago. You are always consistently good and soon get me feeling better and more positive

All of the staff are really friendly and welcoming. The admin team are very efficient and accommodating. The physio care I received was excellent – very professional and thorough, with clear information given re my diagnosis and equally clear guidance on the daily exercises I needed to undertake.

My G.P., recommended Impact Physiotherapy after having several issues with back problems. I now would not go anywhere else, sound advice given, along with exercises suitable for me. Anthony was and is fantastic, I have since recommended the practice to other friends too.

All of the staff are really friendly and welcoming. The admin team are very efficient and accommodating. The physio care I received was excellent – very professional and thorough, with clear information given re my diagnosis and equally clear guidance on the daily exercises I needed to undertake.

Positive experience over 12 session with Chris. Felt that he listened to establish the problem & gave practical tips to cope with & improve the problem.

I have been referred a couple of times over the years to impact physio in long eaton and have always recovered quickly from my injuries i wouldn't go anywhere else all staff are brilliant and chris always sorts me out. I recommend this place to all of my clients at work also.

Great treatment. My symptoms were listened to then my needs were well explained and an achievable programme was set which is already having a very positive effect. Feeling better already. The videos of exercises are extremely helpful too.

Very satisfied physio is the only thing that sorts the pain.

Care and advice both excellent I would happily use their services again.

I found the staff at Impact very pleasant and helpful. The shoulder injury took some time to heal enough to be able to do exercises which actually made a difference, so in my case it was a long process and is still ongoing. The feedback from my first physio meant I was able to get shoulder injections reasonably quickly. My second physio gave me a different set of exercises which I still do every day as my shoulder becomes uncomfortable without them. I was pleased with the service I received and am happy in the knowledge that I would be seen quickly in the future if the need arises.

The whole experience is welcoming and informative. By understanding why I am being asked to do the exercises to get me walking again enabled me to proactively work with the physio to get me going again. The Tai Chi is fabulous. It helps me focus and gently build up my muscles reducing the risk of trips and falls. There has been an amazing improvement from day one

Very helpful therapist, gave me lots of advice on how to help improve my recovery. Easy to book appointments which were always available for my preferred time/date. Always kept to appointment time.

The therapist put me at ease strait away and although some of the treatment was painful my back is in much better shape than it was and the experience was worth while.

Brilliant, Sally helped with a lot of physio after an accident which led to me also joining the yoga classes. Everyone is super friendly and very welcoming especially Laura and her mum on reception. I really look forward to my Friday night Yoga sessions. KR Leon

Very professional and brilliant service. Very friendly and definitely would recommend to any one with pain or injuries.

I have had occasion to use your services several times over the last few years always with positive results. Staff are always friendly and very helpful and I would not hesitate to recommend your services

Chris was kind, professional and thorough and really tried to ease my pain.

Saw Sally Moore with a problematic neck which was causing headaches and was treated to a thorough examination, both verbal and physical, leading to exercises that dramatically lessened the discomfort in 7 days and am now almost back to normal. Brilliant service.

Greatly relieved of pain from first visit,ongoing treatment and exercises appropriate to injury. whilst I'm not completely pain free, I am 90 percent back to my normal health.

Very professional and welcoming. Sara took the time to listen to what I wanted from my massage; to help in preparation for the Ramathon. She identified the problem areas and now, 6 hours later I definitely feel less tense and well stretched.

Excellent. I really enjoyed my times with Phil. Very useful and effective exercises.

Highly satisfied. Considerate, investigative attention during each appointment

Chris was simply amazing, he practically had to teach me to walk again following a dislocation of my ankle and a fracture to my fibula. I thank him enough for his support and encouragement.

Very professional and friendly, informative and through in the initial appointment

Chris is amazing! Solved my problem in one session and given me exercises to prevent further problems that I can incorporate into my day with ease! Many thanks!

Able to give me an appointment for the next day. Sally was very good. I came away with all the information needed to help with my recovery. Comprehensive email sent with video links to the recommended exercises. Would go again but hope I don't have to go back.

Friendly and experienced staff always happy to tailor exercise and Pilates lessons to your needs and abilities. Since attending my mobility and core strength have improved, not to mention the classes are lots of fun.

I've had 'lower back' pain almost constantly for two years,it's completely impacted my life, it's affected my dancing which I love, my gym sessions, even walking, shopping, doing the house work, after seeing Chris who is totally professional, he taught me which muscle group was causing the pain, how to work with it on a daily basis, which things to avoid in the gym that were agrravating it, he's taught me exercises that I can do at home (or away) and in the gym to strengthen the msucles, I'm like a different person, no longer in pain. I can't thank Chris enough, he's completely changed my life.

As I've aged I've found that I've got increasingly stiff and my joints and mobility have significantly reduced. To counteract these conditions I have been thinking about taking up Pilates and Yoga again, I used to attend classes but dropped out several years ago due to a change in my circumstances. I found Impact Physio through a recommendation from a friend and decided to join. I have now been attending both Pilates and Yoga classes since September this year and have seen a big difference in how I feel physically. The classes are not only good for me but I find them hugely enjoyable, I get a real ""buzz"" out of the exercises. In addition to the feel good factor generated by the exercises, a big plus about going to Impact Physio is that the staff are friendly and approachable. This makes the classes a very good experience, one I would recommend.

I have been attending the Long Eaton branch for several years. The receptionists are always very polite and helpful. They are also extremely efficient both before an appointment with e-mail reminders and on the day of a visit. They create a calm and business like ""first impression"" of Impact Physiotherapy. I cannot rate them highly enough. I have been seen by Fiona on and off for several years. Besides being an accomplished physiotherapist, she always explains fully the treatment and clearly explains exercises for me to do between appointments and importantly makes sure that I understand before I leave that day. I have recently had massages with Amanda which I shall continue to do on a monthly basis. Again any treatment is explained in detail and she also listens to what I am saying so that she can make valued judgements on how she approaches my issues. I would thoroughly recommend the Long Eaton practice from the evidence of first hand experience.

Excellent service from both Rachel, the students and Chris – the interventions are making a world of difference already. I will definitely recommend you whenever I talk to someone who I think would benefit from your services. Thank you!

I had developed a sore shoulder caused by too much swimming. Rachel was brilliant and as well as treating it, gave me some excellent exercises to strengthen the area. Pleased to say the problem hasn't returned and I'd definitely recommend anyone with a niggle to book a visit!