Reviews and Testimonials

We always love getting feedback from our clients. Existing patients can provide feedback to us directly or through  our Facebook page.

Ironman Vichy, France 

Sally, you provided some physio care to me a few months ago whilst I was in the middle of hard training for my first IronMan. I had a dodgy knee pain and after a few consultations you sent me away with some stretches and excercises to do.

Well, they worked.

On Sunday I got over that finish line in France and became an IronMan. I had (and still have) many aches and pains from it, but thankfully the knee is not one of them!

Many thanks for the help and advice.

All the best, Ash Hallam

Great service, great therapy and excellent results.
I thought the advice offered by Impact Physiotherapy was comprehensive and simple. It really helped me understand what my problem was, and I was offered various methods to resolve my problem.

S Smith, 5 Star Review

Rachel,

5:30am at 4091m above sea level, after a 4 hour sprint to the summit under lucid stars, the sun finally broke across the mountain peaks lighting the tops of the clouds beneath us.

Unfortunately, my mate who took this photo did a great job of cutting my legs off, but thanks to your good work they managed the climb and descent just fine.

Great job and thanks a lot!

Chris Neeson

5
5.0 rating
5 out of 5 stars (based on 176 reviews)
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5.0 rating

Second time that I have visited Impact for support with an injury.
Great service, exercises written out so I didn’t forget!
Had physio and acupuncture and can recommend both services. Thorough assessment and superb level of care.

anon
5.0 rating

Fiona Hunter has been a great professional help through a very confusing and painful time after my injury, I couldn’t have done without her. Very thankful.

BH
5.0 rating

Fiona Hunter has been a great professional help through a very confusing and painful time after my injury, I couldn’t have done without her. Very thankful.

BH
5.0 rating

Fiona was very knowledgeable and explained issues she found clearly. From week to week she provided me with stretches and exercises which slowly but surely eased the pain and helped to start to strengthen my core. Thanks. It’s up to me now to follow the excellent advice!

IB
5.0 rating

Fiona was very knowledgeable and explained issues she found clearly. From week to week she provided me with stretches and exercises which slowly but surely eased the pain and helped to start to strengthen my core. Thanks. It’s up to me now to follow the excellent advice!

IB
5.0 rating

Jo was great. Acupuncture worked a treat alongside manageable physio exercises for a week on week improvement on pain relief and mobility.
Have recommended Jo/Impact to a colleague who has their first appointment booked !

JS
5.0 rating

Jo was great. Acupuncture worked a treat alongside manageable physio exercises for a week on week improvement on pain relief and mobility.
Have recommended Jo/Impact to a colleague who has their first appointment booked !

JS
5.0 rating

Had physio on shoulders , neck and lower back . Was in a lot of pain before I started going to impact . I found Sinead to be very patient and extremely thorough . Over the months with her help, advice and experience I became much improved and in a lot less pain.
I would recommend impact highly to anyone needing physio . Thank you

JJ
5.0 rating

Had physio on shoulders , neck and lower back . Was in a lot of pain before I started going to impact . I found Sinead to be very patient and extremely thorough . Over the months with her help, advice and experience I became much improved and in a lot less pain.
I would recommend impact highly to anyone needing physio . Thank you

JJ
5.0 rating

Having a partial tear on my rotator cuff and being unable to lift my arm over my head for several months. I felt the need for expert intervention.
I contacted Impact Physiotheraphy via my healthcare provider and delighted to say that after 3 months of physio (over c6 sessions) I have full mobility.
Louise was exceptional at advising me that motion was a critical part of recovery – pushing each session to expand my range of motion and comprehension of exercises.
I am very happy to refer Impact and Louise for a service very well performed and received.
Thanks

Justin Chamberlain
5.0 rating

Having a partial tear on my rotator cuff and being unable to lift my arm over my head for several months. I felt the need for expert intervention.
I contacted Impact Physiotheraphy via my healthcare provider and delighted to say that after 3 months of physio (over c6 sessions) I have full mobility.
Louise was exceptional at advising me that motion was a critical part of recovery – pushing each session to expand my range of motion and comprehension of exercises.
I am very happy to refer Impact and Louise for a service very well performed and received.
Thanks

Justin Chamberlain
5.0 rating

I have always received very professional and informative support both from the physio and the person who does the massage. I am listened to carefully and pertinent questions are asked of me which help in diagnosis. From the physio I am given exercises specific to me needs. I would also like to thank the receptionists who are always friendly and extremely efficient.

HF
5.0 rating

Very professional and helpful service here. Different sort of set up in an office upstairs in the velodrome, but out of the way of the public and private. 6 sessions got my neck back to normal, the treatment combined with personal exercises for me to do at home worked wonders

NB
5.0 rating

I pulled a muscle in my back and looked on line for good local physios. The reviews were all good and so I booked an assessment. The gentleman I saw was very thorough and went through everything with me then checked my back and got me to do some exercises which he also emailed to me. I am still continuing with the exercises to strengthen my back but did not require a follow up appointment but would definitely recommend.

WN
5.0 rating

Although my problem was quite complex IE:pins and needles in my thigh, Fiona and the team found the root of the problem and treated it accordingly .thank you Fiona and team .

Alick Brooks
5.0 rating

Although my problem was quite complex IE:pins and needles in my thigh, Fiona and the team found the root of the problem and treated it accordingly .thank you Fiona and team .

Alick Brooks
5.0 rating

Professional, knowledgeable and friendly, the physio took the time to listen to obtain a detailed history and do an initial assessment. This ensured that the treatment I had was targeted and effective with appointments sensibly spaced. I would use Impact physios again.

JH
5.0 rating

Great physio experience here, thorough history and exam and recommended treatment.

Sarah Davies
5.0 rating

I couldn’t fault the booking process and follow up. All the reception staff were really helpful, and were accommodating when I had to change one of my appointments. I was treated by Tom who was very patient and knowledgeable and gave great advice about continued exercise. I’ve already recommended Impact Physio to someone and wouldn’t hesitate to recommend again.

Helen Copeland
5.0 rating

I’ve attended impact physio for quite a few sessions and the reception staff have always been nice and friendly and so was Chris! Chris explained everything properly and in words I could understand, unlike other places I’d attended where they described what was wrong with my back in ‘professional terms’ that only they have had training to understand. Thankyou for all of you help!

MS
5.0 rating

I went to the doctor with a shoulder problem and was referred very quickly to Impact Physiotherapy at Pride Park. I saw Phil Tranter and Alan Beers who were excellent in treating the issue and giving me advice on different exercises. Over the course of the sessions my shoulder problem went away and I am very grateful to Phil and Alan for their help. I’d highly recommend them to anyone who is in need of physiotherapy.

Malcolm Buchanan
5.0 rating

Sally has been very helpful, and the exercises are straightforward, easy to follow. My back is improving slowly – many thanks.

CS
5.0 rating

Extremely satisfied with my physio sessions. Sally was very patient with me, and I felt more confident and the exercises she recommended have certainly helped me to walk better.

WW
5.0 rating

Found Impact very easy to deal with, my Physio Sally, kept exploring different avenues of treatment and making sure that these were having an improvement. Ultimately I am now free of symptoms and very happy with the outcome.

ID
5.0 rating

The location is excellent, within the Arena which has a huge, free car park. My physio is Sally, who I have seen on and off for years, whenever I have a problem . You couldn’t wish for anyone better: she is so knowledgeable and her treatment first rate. She is also very friendly and will put you at your ease. Highly recommended!

Betty Fleming
5.0 rating

My 5 sessions of physio got me back on track after i suffered a back injury at work. My physiotherapist, Sally Moore, was personable and professional at all times, and designed a tailored program of rehabilitation exercises that were key in helping me work towards a full recovery. I was happy with all aspects of the service that was provided and am grateful to Sally for her efforts.

JH
5.0 rating

I have to say how terrific Sally has been with her advice with pain associated with an old whip lash injury that had never gone away. With her help and guidance, acupuncture, and exercises, the pain has been less noticable. Thank you Sally, I can recommend your hands on approach.

Jill Luke
5.0 rating

Great friendly service- my back is so much better – thank you to Fiona for all her help

JA
5.0 rating

The Physio team/staff are very good and understanding if i have any other problems this will be the team to call thank you all Alan

Alan Morris
5.0 rating

Very thorough excellent service.

Steve Watson
5.0 rating

Alan Beers treated me with great care and respect advising on suitable exercises for my problem knee.

Len Norbury
5.0 rating

I had a very good experience with the Impact Physio from the reception through diagnosis and treatment. I had full confidence in expertise of the physiotherapist Mrs Fiona Hunter and she helped very much with my piriformis syndromme. Thank you very much. Anna

AB
5.0 rating

Post hip op problems. Several visits and each time new exercises to build up various parts. Gradual improvement that i’m still working on. Always talked through each exercise and what the problem was and how if i continued with the exercise things would improve. Friendly service no problem recommending them.

AJ
5.0 rating

I went to my doctor regarding a problem I had with pain in my hip and leg.I was told I needed to go to physiotherapy and I asked him if I could go to impact where I had been before. I was given an appointment within 2weeks.impact is an excellent company to use for physiotherapy and within 6 sessions i was able to notice the difference with movement in my hip and reduced pain.I was given exercises to do and if I had problems in between my appointments I could contact them and speak to the person who I was going to for my appointment.I would not use any other company if I needed to go to physiotherapy again.I have used impact more than once.I feel that I can recommend them to friends and family because when you come from an appointment you ‘ve come from there with satisfaction and they are very professional and always explain to you in detail how the problem can be resolved.I would always use them if I needed to in the future.when I had my first appointment with them I was told it was not going to be a quick fix and I would need to keep on with my exercises I was given l am still doing the exercises now and each week i can see improvements.i am free of pain.

Ann Ogle
5.0 rating

My physio with impact was excellent. The sessions were targeted for strength building to get me back to running. Tony was very knowledgeable and understand my condition well i thought.

PH
5.0 rating

It’s definitely the basics that make the difference. I apprehensively made my way to my appointment, creaking knees and all, prepared to be told I had to stop running and cycling and prepare for an operation only to be told the pain and discomfort could be eased by stretching to re-align my kneecap. Lo and behold I noticed a difference in a week and was almost pain free in 2. I cycled a charity 100 mile ride 3 weeks later and walked the Yorkshire 3 Peaks a week later. Great credit to Phil and the team at Impact, seen quickly after referral and easy to get to although I’d prefer more clinic time at Derby Arena.

KC
5.0 rating

No waiting and good service.

Kevin Hemsley
5.0 rating

Every time I’ve been to impact, the experience has been amazing. All the staff are lovely and really professional, and the exercises that I have been given have been beneficial to me. I’d recommend Impact Physio’s services to anyone… well worth paying for if you’re not being referred!

Hazel Lawrence
5.0 rating

Excellent treatment, staff very friendly and professional. My questions answered and treatment explained.

SM
5.0 rating

Chris is very knowledgeable and patient. If you are unable to take standard physio exercises, Chris specialises in the holistic side of things and has been able to relieve my symptoms with minimum effort.

JB
5.0 rating

Great service, very informative and most importantly eased the pain, highly recommended.

Chris Millward
5.0 rating

The service we received from Louise was excellent. Her help and advice helped my son recover from his leg injury. She returned our calls to offer professional advice and moved his appointment forward to see him so she could remind him about the risks of returning to sport too soon. Many thanks, Louise – he is now fit and well, and playing football again!

NR
5.0 rating

I’ve used Impact Physio on a number of occasions when injury has arisen ahead of a big event or competition. They have always been thorough and honest in their assessment, but also positive about the potential outcome. The advice given has always reflected my specific needs and been successful in helping me recover quickly and avoid repeat injuries. Booking process is simple and the times available suitable flexible to fit around work and other commitments.

CB
5.0 rating

Chris has always managed to dianose and treat any issue I’ve had quickly and efficiently. I always recommend Impact Physiotherapy.

Tom Jackson
5.0 rating

I walked into the treatment room barely able to put one foot in front of the other, following an MRI scan to confirm a prolapsed disc at L4 that was pressing on my sciatic nerve causing severe pain. I was given the choice of surgery or find an alternative remedy, I opted to try another way. That is when I searched out and discovered Sally at Impact Physio, she’s amazing! I cannot praise her highly enough, her professionalism is of the highest calibre, the way she approached the problem, seeking information from me at each consultation and taking account of every detail before any treatment. She is thoughtful, kind, compassionate and caring, whilst constantly delving into her vast wealth of knowledge and experiences to provide a treatment that would have a positive result, including acupuncture. It was not a ‘quick’ fix, it took six months and in that time I gradually became free of pain, Sally provided encouragement and support along the way, including several exercise routines, personally tailored to me, which I still use today. If you are suffering from back pain or any other mobility complaint I highly recommend a visit to Sally at Impact Physio, I can’t thank her enough. Kind regards, David Pritchard.

David Pritchard
5.0 rating

Lovely receptionists and I have a particular physio in Sally more who always sorts my problems out! I recently tore my hamstring and with her help and my constant self rehab she had me training again within 4 weeks and now I’m fully fit again

Karl Murray
5.0 rating

I had an aching back that grew more painful over a period of time When referred by work to impact and had physio from Chris after the first appointment my pain lessened by the time I had had the course of 5 I am completely free of pain I keep up with the exercises given me and am completely happy with the results I received I would recommend lmpact to anyone who were needing physio

Clive Buckland
5.0 rating

I have had a problem with muscles in my back and shoulders which have caused me months of pain. I thought I would try physio before I went back to the GP again. After a few visits where I received a gruelling massage which afterwards felt like I’d been released from a vice, followed by several excercises sent by email with visual instructions, my back and shoulder pain has gone. Sally is a miracle worker. Thank you

JW
5.0 rating

I have used their services for physio, accupunture & sports massage and can highly recommend Impact & their team.

PB
5.0 rating

Many thanks to Louise for my recent treatment session. I have had a frustrating lower back pain for a couple of weeks. Her assessment was thorough, friendly and professional and just in the one session she made a world of difference. I feel inspired and confident to carry out the exercises she has suggested. I would not hesitate to recommend Impact Physio – the whole process is smooth, easy and friendly and, most importantly, the results are great.

VC
5.0 rating

I would like to say what an enjoyable experience I have had visiting Impacpt physiotherapist, the physio therapist (Sally) was exceptional with treating my injuries she gave me the confidence to re-take up activities,I cannot praise the clinic enough,and would definitely recommend them to anyone.

Phil Morgan
5.0 rating

Professional and friendly service. Physio massage was a great help and advise given on what exercises to do at home.

VS
5.0 rating

I was referred to the Pride Park clinic by my GP after being diagnosed with a frozen shoulder. I saw two of your Physiotherapists- the first visit was with Phil & subsequent visits with Chris. Both were very gentle & professional & I was able to be signed off quicker than expected thanks to their ‘magic hands’. I would have no hesitation in recommending both of them

Billie Chapman
5.0 rating

My husband and myself have attended Pilates classes at Impact Physiotherapy in Long Eaton for well over 10 years. We highly recommend the classes run by their physiotherapists (small groups and individual attention when it’s necessary to adjust exercises because of physical injury etc). When we suffered from back and knee problems respectively, we had no hesitation in contacting Impact physiotherapists for private treatment. We were both very satisfied with the outcome: following a first meeting for medical assessment, the sessions helped us get better, offering professional treatment, plenty of advice and a programme of exercises to do at home. Although sessions are quite pricey, you don’t have to wait for an appointment for very long and staff don’t try to book you in for more sessions than necessary. We liked their very active approach of getting patients involved in their own recovery.

MW
5.0 rating

Phil Tranter was my physio and my treatment was very successful. The exercises he taught me were very helpful and most importantly they worked.

Jen Coates
5.0 rating

I found my treatment I was given by the two physiotherapists I saw was excellent.My shoulder feels much better after 4 visits.They both put me at my ease.I would recommend them very highly.

Name witheld
5.0 rating

I went to see Phil about a problem with my knee. Phil is incredibly knowledgeable and carried out some very thorough tests including an ultrasound scan and was able to advise me with some initial treatment exercise to carry out over 2 weeks and then return for a re-evaluation. My knee had much improved and Phil was able to provide additional rehab exercises. I returned a final time a few weeks later when my knee felt fine but Phil was able to additionally help by providing more information and further exercises to help strengthen the general area and prevent future injury. Very pleased with the service. Really nice friendly guy too! Thoroughly recommended.

RA
5.0 rating

I highly, highly recommend Impact Physio! Reception staff, Physios’ and all staff so friendly, welcoming and professional. I saw Louise for a number of weeks, with a very painful shoulder. Louise REALLY knows her stuff, but above all has such a passion for her work. She maintains her evidence based knowledge (which clearly shows in her approach to treating her patients) and she treated me with dignity. I’m so chuffed I now know about Impact Physio. I will use their services again without hesitation. Thank you x

Marie Scott
5.0 rating

great service very friendly and a joy to go to

Michael Butler
5.0 rating

The staff are all very helpful and friendly and Sally Young Physio is AMAZING!

Lucy Sharpe
5.0 rating

I was sent to Impact Physiotherapy by my health insurance company after a full hip replacement operation in November 2018. The joint was very stiff and I was struggling to move normally or return to my full range of movement. I had 6 sessions with Sally Moore who did an excellent job of getting me back to full health allowing me to continue my martial arts and gym training. On visiting the Professor who carried out the surgery for a post op review, he was delighted with the progress and has decided to refer other patients with sports related injuries to Impact in the future. Thank you to the team at Impact for all of their hard work in helping me recover.

Jim Hough
5.0 rating

Great experience from start to finish – my first time having acupuncture; I booked on the day as the clinic is near home. Straight in on time having filled in the necessary paperwork, met acupuncturist Sally who was thorough, professional and friendly, putting me completely at ease. The treatment has helped by back pain. Would thoroughly recommend.

SW
5.0 rating

Have been to Impact Physio twice in recent months for different reasons and have been helped no end by Tony. He was very pleasant, professional and friendly. Definitely use again , very pleased with them.

Yvonne Poole
5.0 rating

I was diagnosed with a frozen shoulder. Alan the physio really helped me. He put me at ease from the first appointment. He helped me to get back a good standard of living, as I was struggling to do even some simple tasks. The receptionists were always friendly and helpful and sent me helpful appointment reminders.

HB
5.0 rating

Excellent treatment

Matthew Moore
5.0 rating

First visit to this clinic, needing urgent treatment. Got the details off the internet and the pricing was clearly stated. The physio, Sally Moore, was brilliant from start to finish, competent in her accurate diagnosis and treatment. The follow-up video exercises, sent by email were impressive and worked well. As I paid by bacs afterwards, from home, I would have liked a receipt in the post. But overall, a highly recommended experience.

DG
5.0 rating

I was first recommended by my GP Dr Cartwright who I would always trust. I have used Impact for both sports massage and more recently for physio and both experiences have been great. Very nice front of house professional staff who do their best to get you an appointment as soon as they can. Both therapists have been really helpful, professional and friendly. Most important their treatments are a success. Thank you!

KT
5.0 rating

What a great person Sally is she really listens to your problems and gives a great service you should be proud to have her

Gloria Lenton
5.0 rating

I was very happy with my treatment . My physiotherapist was very easy to talk to & made me feel well at ease . My treatment was a hands on approach which I found to be very helpful. I definitely would use the service again .

Susan Gent
5.0 rating

I had problems with my calf’s getting cramped, when running long distances. I have searched for a good physiotherapy practice and found the reviews for impact practice are encouraging to book appointment. I went and the lady was so delegate and professional, she listened to me carefully and straight away she identified my problem. Not only that, she started explaining to me in a very simple terms what my problem was and how can I overcome it. She gave the excerices to follow and since then I felt better and by time my cramps vanished on the long distances run. I don’t hesitate to recommend impact physiotherapy for friends and family.

Magdy Atia
5.0 rating

Impact worked for 6 weeks with my teenage daughter. Chris made the excercises/physio plan enjoyable to do which helped in my daughter carrying out the excercises at home daily. Mass improvement seen in the strength of my daughters ankle following the physio plan.

Sarah Spencer
5.0 rating

Chris diagnosed my running injury as an overloaded achilles tendon. A structured program of exercises improved the problem and led on to stability based exercises. I am now building up my running distance again on the 3rd phase which is a Run/Walk program. Not there yet but thank you Chris

Steve White
5.0 rating

I had been suffering with a chronic stiff neck and pins and needles in my right hand and got referred to see Sally at Impact. At our initial consultation, Sally talked me through the issue and recommended a series of exercises and after just two sessions, the pain and pins and needles has gone! I highly recommende the team at Impact and can’t speak highly enough of Sally.

DB
5.0 rating

Excellent service and treatment, friendly reception staff, easy booking process. Physio treatment was top class, got me back on my feet and moving properly in no time!

James Peck
5.0 rating

I was referred by my doctor for physiotherapy to alleviate hip and back pain. I found the treatment to be both helpful and informative, the therapists very pleasant and efficient supplying me with a daily exercise plan to reduce the pain, which seems to help. I would recommend the practice and not hesitate to use them again in the future.

AF
5.0 rating

I have used Impact Physio since a major operation on my back in 2000. I have visited several different physio’s here over the years and each one has been incredibly knowledgeable and helped be get back to fitness each time this creaking body has a complaint. I run, do gym and generally keep fit, which has only been possible with their support!

Jeff Howe
5.0 rating

I have had four treatments recently for a trapped sciatic nerve, the advice I was given and the treatment was very professional. Thank you Impact for the pain relief.

Name witheld
5.0 rating

I had 8 sessions with physiotherapist Alan Green to try to improve the movement in my left shoulder. Alan proved to be a very capable man and my shoulder has improved considerably thanks to him. Before my sessions I was taking painkillers to ensure a good nights sleep, now I am pain free. I continue to practice the exercises Alan taught me and have experienced further improvement. Prior to one of the sessions I had a phone call advising me to arrive early as the car park was very full. The advice was much appreciated.

Gordon Shipley
5.0 rating

Excellent service, relevant exercises and advice. It was a really personal experience and directed at my lifestyle.

William Brown
5.0 rating

Brilliant first class, Sally was really good and was down to earth and explained things properly. My knees are better off for visting.

PP
5.0 rating

2 x 30 minute sessions with Chris has helped me start to get my legs back ,hopefully ,to start running 5k’s and upwards again.

BG
5.0 rating

Fantastic staff which made my nervous daughter feel relaxed and gave us exercises that enabled her to mend quickly would recommend to everyone.

MI
5.0 rating

Was referred by my GP summer 2018. Had 4 or 5 visits for trapped nerve treatment with the lovely Danni. The treatment worked well and Danni was great too. Clean treatment room and friendly, professional staff.

Name witheld
5.0 rating

Brilliant service, I came here with what I thought myself to be tennis/golfers elbow. I saw Allen one of the physiotherapist here at Long Eaton he quickly diagnosed that it could be a nerve in my back after a few sessions and some exercises at home the pain is virtually gone. I even cancelled my next session as I don’t feel I need any more help I will just continue to do my exercises. Highly recommended .

JB
5.0 rating

The staff at Long Eaton are excellent, everyone so professional and friendly. I have benefited so much from the Pilates and Physiotherapy.

SM
5.0 rating

Hi Emma, Just to let you know that your diagnosis was spot on! I had surgery on Sunday for a ruptured UCL and small fracture – apparently a small flake of bone had come loose with the ligament. Thank you again for your advice – I’m glad I came to see you as if I’d left it as my GP suggested, it would have been more difficult to fix. Kind regards and thanks again, Maggie

Maggie
5.0 rating

I had 3 sessions with the physio and found her professional and very informative. She advised me to get an MRI scan which I have had done and I am having surgery this week. So great advice

RS
5.0 rating

Very friendly staff. Helpful and understanding. Sally was fantastic she put me at ease and was really helpful with my exercise’s. Would recommend this service to anyone who needs it.

CO
5.0 rating

Very caring and diagnosed my coccydenia aswell. Would highly recommend

TH
5.0 rating

I used Impact for help with a very painful shoulder. My first appointment was made within a few days of my call. The staff were very helpful and professional and the therapist treated my shoulder and gave me some exercises to do at home. I had a few more visits for physio therapy and was given some more exercises to do at home. My should is now better. I would highly recommend Impact for the service I received and the cost was very reasonable.

KH
5.0 rating

Excellent experience. Alan really helped me with my back issues and sorted everything out. Thank you! Made me feel welcome all the time.

Ellie Dean
5.0 rating

Excellent service. appointment and easy online booking Alan my therapist listened to my explanation and problems and after an examination came up with a treatment plan. After 4 visits and at home exercises I am now pain free and also have a plan to keep further problems at bay. Would definitely recommend either Long Eaton or Derby arena.

EB
5.0 rating

The staff is very qualified and committed. The staff take care of our particular aspects of health. This summer I attended a yoga class with Suze who really gave me personal exercises to deal with my pain, and progressively adapted to my progress. It has helped me dramatically, and at the end of the sessions I could practice all the exercises easily and without any pain anymore. We learn how to relax. In addition to the exercises in the practice, we had a good guidance with hands out and on line to keep practising daily. It was very useful and helpful. I recommend this yoga practice and also Pilates which reinforce so much our posture and our flexibility. The staff is always updating his knowledge and very helpful. Small group and good atmosphere. Good programme making us working on each part of the body without any pain. Flexibility of days, kindness of all the staff. A very pleasant practice with trust and high quality of services.

AL
5.0 rating

After finally managing to get an appointment to see my doctor I was told that I should see a Physiotherapist. I chose Impact as it was local, and I had heard good things from people I knew who had received treatment from yourselves. Right from my initial treatment commencement, I can confirm that I was uplifted from the impression I received on my condition from the doctor. Each appointment with Louise was a step forward in my wellbeing. Her advice and treatment helped me get better mobility. I would not hesitate in recommending Impact to anyone who may consider seeing a Physiotherapist to improve mobility issues. Thanks again to Louise.

RP
5.0 rating

Tony was professional and knowledable. After just 4 sessions (and following Tony’s advice) my hip pain (which I had endured for 18 months) was considerably improved and my strength had returned. Thank you Tony for all of your help. It is much appreciated.

Jo Clarke
5.0 rating

Cannot fault the service in any way. All staff very helpful and professional at all times. Chris Davenport was brilliant and has really helped me get back on track. Always very patient and polite. Thank you. Would highly recommend to anyone.

Joanne Moore
5.0 rating

I went to see Danielle to resolve a sore neck. She did a great job and after a few sessions I was back to fighting fit! Thanks very much.

RK
5.0 rating

I had a really positive and enjoyable series of physio appointments with Danni Pennacchia to resolve a running injury. Danni quickly diagnosed the issue and through of combination of massage and home/gym exercises has helped me to get back to full health. Danni thoroughly recorded and noted my progress throughout my treatment. Danni was good at coming up with new exercises to make it more interesting and easier to commit to doing them. Danni was also able to adjust her approach as my pregnancy progressed. Danni is great at explaining what’s happening inside your body which helped me understand better how to help myself. Finally, I always enjoyed my physio appointments as Danni as she has a very kind and attentive manner.

FB
5.0 rating

I had awful back pain and was struggling to walk. A week later after visiting Impact I am much better!

Chris Ebbern
5.0 rating

Our teenage son suffered a slipped disc and was in increasing pain so I booked him in to see Chris Davenport. Chris has been fantastic, he’s very calm and listens to the details of the issue and any changes in the pain, considers our son’s lifestyle and then suggests different exercises to help also explaining why he’s chosen them. A highly recommended service ! Thank you

Christina Young
5.0 rating

Fiona treated my back problems and gave me an excellent range of well explained exercises – together these have made me a lot better now.

SB
5.0 rating

Went to Impact Physiotherapy with back and right leg pain. Tony was very good and made me feel at ease immediately. He worked on my back and showed me exercises to help. After four sessions the pain had gone and I can move more easily. Thoroughly recommend this practice

Yvonne Poole
5.0 rating

I self referred to Impact for help with an ongoing back problem. The help I received from Sinead has improved my mobility ten fold so much so that I can now enjoy weekly pilates sessions at Impact. Thank you

GC
5.0 rating

The office is very clean and my physio, Chris, was very knowledgeable and attentive. The exercises he provided have begun to help in my recovery – thanks a lot!

Jake Brown
5.0 rating

Very impressed. I have used the NHS physio before and several other private clinics but have always left disappointed and without any improvement in my sports injuries, meaning that I had to diagnose and solve the issue myself. However, having used Impact Physio a few times I can say that they have been genuinely helpful both in terms of diagnosing the injury and treating it. The physiotherapist I accessed through Impact also did not keep me coming back for further unnecessary sessions meaning you can make rapid progress. I also found the booking at West Bridgford convenient and simple.

RG
5.0 rating

I was having trouble with an injury on my leg and as a runner it was impacting me training competing. Phil at Impact was great, we had and initial assessment session where he was able to identify the problem and give me rehab exercises to complete for two weeks. After two weeks I returned where I was given some more exercises building on the ones previously given. This all helped to build the strength back up and help me overcome the injury. I’m now back running and pain free. Great service, personable staff, highly recommended.

Marc Scott
5.0 rating

I only ever use Impact Physio. I have seen Phil at West Bridgford over a long period of time. Everything is excellent. Phil is highly professional while being friendly , reassuring and knowledgeable. I have known him as a physiotherapist for many years and he is also experienced at dealing with sports related injuries. He successfully treated my sons when they were swimming at County level. I can not recommend his expertise highly enough. Treatment works well and options given for exercises keep you comfortable for a long period of time. Highly recommended.

Gillian Feast
5.0 rating

The staff is very qualified and committed. The staff take care of our particular aspects of health. This summer I attended a yoga class with Suze who really gave me personal exercises to deal with my pain, and progressively adapted to my progress. It has helped me dramatically, and at the end of the sessions I could practice all the exercises easily and without any pain anymore. We learn how to relax. In addition to the exercises in the practice, we had a good guidance with hands out and on line to keep practising daily. It was very useful and helpful. I recommend this yoga practice and also Pilates which reinforce so much our posture and our flexibility. The staff is always updating his knowledge and very helpful. Small group and good atmosphere. Good programme making us working on each part of the body without any pain. Flexibility of days, kindness of all the staff. A very pleasant practice with trust and high quality of services.

AL
5.0 rating

Great physio, Fiona sorted my back out in super quick time. Wish I had come months ago!!

NH
5.0 rating

I really found the online booking system fantastic quick and efficient it saved me a lot of time . Chris was knowledgeable and very helpful giving me excercises and a lot of advice. I felt completely at ease and found I benefited immensely from the few sessions we had . I have certainly recommended him to my gym colleagues and work associates .

JJ
5.0 rating

Following serious surgery I wanted to get back to cycling and running. Booking a Full Body MOT with Chris Davenport at Impact Physio worked a treat. Chris took time to understand the issues I had and how they affected my fitness. He developed a personal exercise schedule, remedial exercises for my knee injury and a plan for getting back running. His 4 week follow up provided an updated exercise schedule to continue my progression. The result is that I’m back cycling and running pain free and improving week by week. Thanks Chris and Impact Physio, I’m chuffed with how it went. Long Eaton Parkrun this weekend!

Brian Peto
5.0 rating

Knowledgeable, patient and friendly.

CU
5.0 rating

The reception staff and physiotherapist all dealt with me very professionally. The therapist listened carefully to what I was saying and I was given good advice on exercises to do. As a result the arthritis in my hand has improved and stabilised. I am pleased.

PS
5.0 rating

A bad back took me to the GPS who refered me to Impact Physiotherapy (Christopher). Thorough investigation and exercises with manipulation over 6 appointment. From the reception staff and Christopher nothing but respect, professional friendship and humour. I left on the mend knowing where to go and who to ask for if it returned. Thanks all involved.

JS
5.0 rating

I had been in pain for many months when I was referred to Louise by my Doctor. I was given various treatment and exercises to do and I could always tell the difference after I had attended the clinic. Louise kindly emailed the exercises to me. The advice she gave me was invaluable as I soon realised it was lifestyle. My problem hasn’t totally gone away but I do know now how to stretch my muscles to reduce pain and discomfort. If the problem and pain returned and made life difficult for me I wouldn’t hesitate going back to Impact privately for treatment. Thank you for all your help.

CG
5.0 rating

I have been working with Chris for several years now. I have far fewer migraines, my posture has improved and my IT band issues are a distant memory.

MS
5.0 rating

I was having problems with a torn tendon in my shoulder which was causing a lot of discomfort, but after a few appointments with Danni at Impact Physio and being prescribed several exercises, I am now free from pain and able to do all the day to day jobs I was unable to do before. I would definitely recommend Impact Physio.

EL
5.0 rating

I’m returning customer to Impact Physiotherapy. Their technique is absolutely brilliant. I could see a progress in a couple days. I would highly recommend this clinic. Special thank you to Fiona and Chris.

TW
5.0 rating

Before going to see Phil, I had been having treatment for over 18 months with a chiropractor for a long standing shoulder/neck/back issue. I had become a little disillusioned as I seemed to be paying a lot for adjustments every week or so but it was keeping things at bay and not improving. The chiropractor had really helped in July 2016 when I had a particularly bad flare up and the rotator cuff became inflamed. Anyhow, a relative had been telling me for some time about how wonderful their Physio was and that I should give him a try. Prior to going to the chiropractor I had been to see many many professionals seeking some long term help and had spent a lot of money so I was wary of changing horses again mid stream. However for various reasons I decided to go and see Phil in January of this year. He spent time listening to me and all my tail of woe and he did some assessments. I think he was the first person I had ever seen (and yes I mean that) who actually seemed to be confident he could not only help but get me to a stage where I did not need to keep coming to see him. We started gradually and I religiously did the exercises I was given. Interestingly I had been given no such exercises before. Over the next 2-3 months I went to see him and gradually I started to see improvement. He also suggested a book I should read as he explained that when a person has become so used to problems the way in which we think about them is massively important. Committed to my recovery I downloaded the book and read it. I have now had the longest issue free period I have had in over 3 years. I still spend 10 minutes a day doing the exercises and I no longer live in constant fear of moving the wrong way and sending things into spasm. Only this past week I had a minor flare up and started to panic but then reminded myself that it ‘wasn’t a snake’ (Phil will understand the reference) and I consciously worked through things and saw an improvement in a day or so! The thing I liked about Phil was two-fold. 1. He told me that the objective was to get me to a point where I could look after myself and didn’t need him (in the nicest possible way) 2. When I told him that a previous professional had said it was the worst back/neck issue they had ever seen, he looked puzzled and said he didn’t agree. After around 6 sessions he said my movements and range etc etc were exactly what you’d expect from someone in my category. I would not hesitate to recommend him. I certainly will be going back to see him if and when I should need his help.

Alison Gordon
5.0 rating

l was very pleased with my treatment Louise was lovely and the staff on reception were very helpful too.

Wendy Poxon
5.0 rating

I wish to thank Chris for his professionalism and knowledge of my problems and the whole experience with my time at Impact Physio therapy thank you to all j jay

JJ
5.0 rating

A huge thank you to the team at Impact for getting me through a difficult 6 months. Every time I visited Impact Chris was great at listening to my description of where I was feeling pain and the treatment I received always made things ten times better. Not only did Impact treat my physical ailments but they also provided emotional support and guidance in helping me to get the long term treatment I needed for recovery as well as helping me to look at changes I could make for long term success. Booking an appointment was an easy process and I always received emails with exercises we had discussed during an appointment within a day. I would definitely use Impact Physiotherapy again and would recommend their service to anyone.

ZB
5.0 rating

Very professional staff. Treatment on back was very beneficial. Good advice given. Would highly recommend.

FW
5.0 rating

The physio I received from a brilliant very supportive lady called Fiona was fantastic. She would spend the first few minutes asking how the week had gone with my physio exercise and then begin a review of how well I could move and what was easier and what felt worse! From that we would move on to physio and possible new exercises to try. Fiona always made me feel comfortable and better able to cope by the end of the session.

Tracey Hodges
5.0 rating

I really enjoyed my physio sessions with Sally. I felt that she really helped me . Sally listened & her methods really worked for me.

Sally Mackenzie
5.0 rating

My first consultation was with Danii. She asked a lot of questions and made an in depth examination to come up with a recommendation to treat my problem which after a detailed explanation, appeared logical and sensible. She was a charming lady who appeared very enthusiastic about her profession and job. I would certainly recommend her to others

John Bowler
5.0 rating

I had Sally working on me and she was superb. She talked me through the benefits of every exercise, made sure I was clear about technique and checked progress astutely. She created a plan of treatment which was tailor made and changed it when necessary. She was also hands on and thorough. All round, a very positive experience, thank you.

Anne McKenzie
5.0 rating

I had an appointment with Louise as have been having problems with my hips for some years and I couldn’t get in to see my doctor. Louise was excellent. Very professional, explained everything clearly and very thorough. There was nothing else she could do for me as it is a new hip I need so instead of me spending more money she sent me instructions for stretches that will hopefully help. I would definitely go back if I have any other problems.

Gaynor Jones
5.0 rating

Fiona was so encouraging and supportive encouraging me to exercise which helped me to push through the pain. She has given me the tools I need to cope when my neck and shoulder goes into spasms. It was such a positive experience and I am very grateful. When I first met her I was in extreme pain with very little movement. I am tons better now.

Eleri Furniss
5.0 rating

Outstanding service, very glad I chose Impact Physiotherapy!

Hugh Kenyon
5.0 rating

I was very pleased with all the treatment I received for two painful conditions. Professional and friendly staff. Highly recommend Impact Physio.

Christine Dempster
5.0 rating

I came to visit Sally as I had a severe ankle sprain she was brilliant, very chatty and made me feel comfortable. The surrounds are very personal and private, and very welcoming. I would highly recommend Sally and her co workers.

Jackie Brown
5.0 rating

Having aggravated a previous knee problem I needed some advice before I embarked on a planned walking holiday that could potentially see me make the problem worse. Danni not only worked on my knee, but also answered all my questions and gave me the advice I was after. I now have the confidence to go away on holiday knowing what is going on and what measures to take to support my knee both in the short term and in the long-term. Hopefully a shot on me on my 400th Birkett will be heading Danni’s way next week and if I need more work on the knee after my trip I wouldn’t hesitate to come back.

Angela Clarke
5.0 rating

Chris made me feel comfortable, listened to my problem, talked about how we could improve it. And made me feel at ease when having treatment

Maureen Cox
5.0 rating

Having had previous sessions at both Pride Park and your Long Eaton practice l can thoroughly recommend anyone to attend your clinic with any muscular problems,l certainly will.

Roy Townsend
5.0 rating

When I went to impact I was in a lot of pain, with brilliant treatment I am now feeling loads better with no pain xx

Paula Ward
5.0 rating

Very professional service

Kathryn Slater
5.0 rating

I was delighted with the treatment and advice I received thanks, Barbara

Barbara James
5.0 rating

I have had back problems for over twenty years, and the only relief I get is after sessions at Impact Physiotherapy. I thoroughly recommend them.

Robert Swepstone
5.0 rating

Danni listened carefully about my neck problem… and made some very relevant observations and suggestions for new exercises, and sent some interesting You tube videos… couldn’t ask for more at this stage.

Peter Rivers
5.0 rating

Reception staff very welcoming and friendly. Pleasant surroundings in the waiting room. Sally, who was my physio, is bubbly and cheerful and gave me the encouragement to continue with exercises which would help to rectify/improve my condition and eliminate/greatly reduce my discomfort and therefore enabling more freedom of movement in my arm and shoulder. She also identified my condition before it was confirmed by my doctor.

Gail Fussell
5.0 rating

Chris is a great guy sorted my back and got me going Cheers

Steve Sexton
5.0 rating

Brilliant as usual , having scoliosis means over the years I have needed lots of Physiotherapy through hospitals and yourselves . My first appointment with you was over 18 years ago and the the last one was about 3 weeks ago. You are always consistently good and soon get me feeling better and more positive

Joanne Hartshorne
5.0 rating

All of the staff are really friendly and welcoming. The admin team are very efficient and accommodating. The physio care I received was excellent – very professional and thorough, with clear information given re my diagnosis and equally clear guidance on the daily exercises I needed to undertake.

Lisa Rigley
5.0 rating

My G.P., recommended Impact Physiotherapy after having several issues with back problems. I now would not go anywhere else, sound advice given, along with exercises suitable for me. Anthony was and is fantastic, I have since recommended the practice to other friends too.

A V
5.0 rating

All of the staff are really friendly and welcoming. The admin team are very efficient and accommodating. The physio care I received was excellent – very professional and thorough, with clear information given re my diagnosis and equally clear guidance on the daily exercises I needed to undertake.

Lisa Rigley
5.0 rating

Positive experience over 12 session with Chris. Felt that he listened to establish the problem & gave practical tips to cope with & improve the problem.

Christine Danby
5.0 rating

I have been referred a couple of times over the years to impact physio in long eaton and have always recovered quickly from my injuries i wouldn’t go anywhere else all staff are brilliant and chris always sorts me out. I recommend this place to all of my clients at work also.

Lynsey Martin
5.0 rating

Great treatment. My symptoms were listened to then my needs were well explained and an achievable programme was set which is already having a very positive effect. Feeling better already. The videos of exercises are extremely helpful too.

Claire Haynes
5.0 rating

Very satisfied physio is the only thing that sorts the pain.

Jane Harris
5.0 rating

Care and advice both excellent I would happily use their services again.

Suzanne Pinder
5.0 rating

I found the staff at Impact very pleasant and helpful. The shoulder injury took some time to heal enough to be able to do exercises which actually made a difference, so in my case it was a long process and is still ongoing. The feedback from my first physio meant I was able to get shoulder injections reasonably quickly. My second physio gave me a different set of exercises which I still do every day as my shoulder becomes uncomfortable without them. I was pleased with the service I received and am happy in the knowledge that I would be seen quickly in the future if the need arises.

Wendy Edson
5.0 rating

Many thanks to Fiona, the daily shoulder exercises were easy, realistic and very effective. Having an exercise program specifically designed for me, that changed in line with my progress, certainly helped greatly. Thanks again.

Bob Walker
5.0 rating

The whole experience is welcoming and informative. By understanding why I am being asked to do the exercises to get me walking again enabled me to proactively work with the physio to get me going again. The Tai Chi is fabulous. It helps me focus and gently build up my muscles reducing the risk of trips and falls. There has been an amazing improvement from day one

Julie Barker
5.0 rating

Very helpful therapist, gave me lots of advice on how to help improve my recovery. Easy to book appointments which were always available for my preferred time/date. Always kept to appointment time.

Daniel Fawcett
5.0 rating

The therapist put me at ease strait away and although some of the treatment was painful my back is in much better shape than it was and the experience was worth while.

John Copley
5.0 rating

Brilliant, Sally helped with a lot of physio after an accident which led to me also joining the yoga classes. Everyone is super friendly and very welcoming especially Laura and her mum on reception. I really look forward to my Friday night Yoga sessions. KR Leon

Leon Hurley Shaw
5.0 rating

Very professional and brilliant service. Very friendly and definitely would recommend to any one with pain or injuries.

Jevon Henson
5.0 rating

I have had occasion to use your services several times over the last few years always with positive results. Staff are always friendly and very helpful and I would not hesitate to recommend your services

Rosemary Marshall
5.0 rating

Chris was kind, professional and thorough and really tried to ease my pain.

Linda Beardmore
5.0 rating

Saw Sally Moore with a problematic neck which was causing headaches and was treated to a thorough examination, both verbal and physical, leading to exercises that dramatically lessened the discomfort in 7 days and am now almost back to normal. Brilliant service.

Steve Glover
5.0 rating

Greatly relieved of pain from first visit,ongoing treatment and exercises appropriate to injury. whilst I’m not completely pain free, I am 90 percent back to my normal health.

Paul Baker
5.0 rating

Very professional and welcoming. Sara took the time to listen to what I wanted from my massage; to help in preparation for the Ramathon. She identified the problem areas and now, 6 hours later I definitely feel less tense and well stretched.

Anne Birch
5.0 rating

Excellent. I really enjoyed my times with Phil. Very useful and effective exercises.

Phil Heaton
5.0 rating

Highly satisfied. Considerate, investigative attention during each appointment

John Blackburn
5.0 rating

Chris was simply amazing, he practically had to teach me to walk again following a dislocation of my ankle and a fracture to my fibula. I thank him enough for his support and encouragement.

Karen Birch
5.0 rating

Very professional and friendly, informative and through in the initial appointment

Fiona Brown
5.0 rating

Chris is amazing! Solved my problem in one session and given me exercises to prevent further problems that I can incorporate into my day with ease! Many thanks!

Liz Jackson
5.0 rating

Able to give me an appointment for the next day. Sally was very good. I came away with all the information needed to help with my recovery. Comprehensive email sent with video links to the recommended exercises. Would go again but hope I don’t have to go back.

D Graham
5.0 rating

Friendly and experienced staff always happy to tailor exercise and Pilates lessons to your needs and abilities. Since attending my mobility and core strength have improved, not to mention the classes are lots of fun.

Kevin Cardall
5.0 rating

I’ve had ‘lower back’ pain almost constantly for two years,it’s completely impacted my life, it’s affected my dancing which I love, my gym sessions, even walking, shopping, doing the house work, after seeing Chris who is totally professional, he taught me which muscle group was causing the pain, how to work with it on a daily basis, which things to avoid in the gym that were agrravating it, he’s taught me exercises that I can do at home (or away) and in the gym to strengthen the msucles, I’m like a different person, no longer in pain. I can’t thank Chris enough, he’s completely changed my life.

Tina Lines
5.0 rating

As I’ve aged I’ve found that I’ve got increasingly stiff and my joints and mobility have significantly reduced. To counteract these conditions I have been thinking about taking up Pilates and Yoga again, I used to attend classes but dropped out several years ago due to a change in my circumstances. I found Impact Physio through a recommendation from a friend and decided to join. I have now been attending both Pilates and Yoga classes since September this year and have seen a big difference in how I feel physically. The classes are not only good for me but I find them hugely enjoyable, I get a real “”buzz”” out of the exercises. In addition to the feel good factor generated by the exercises, a big plus about going to Impact Physio is that the staff are friendly and approachable. This makes the classes a very good experience, one I would recommend.

John Warner
5.0 rating

Fantastic staff and atmosphere. Not one of the intimidating gym type of places but welcoming, encouraging but still push you when needed. Have helped me get back to full fitness following a broken leg and even though I am now mended I will keep going because its great!

Stuart C
5.0 rating

I have been attending the Long Eaton branch for several years. The receptionists are always very polite and helpful. They are also extremely efficient both before an appointment with e-mail reminders and on the day of a visit. They create a calm and business like “”first impression”” of Impact Physiotherapy. I cannot rate them highly enough. I have been seen by Fiona on and off for several years. Besides being an accomplished physiotherapist, she always explains fully the treatment and clearly explains exercises for me to do between appointments and importantly makes sure that I understand before I leave that day. I have recently had massages with Amanda which I shall continue to do on a monthly basis. Again any treatment is explained in detail and she also listens to what I am saying so that she can make valued judgements on how she approaches my issues. I would thoroughly recommend the Long Eaton practice from the evidence of first hand experience.

Hilary Forber
5.0 rating

Excellent service from both Rachel, the students and Chris – the interventions are making a world of difference already. I will definitely recommend you whenever I talk to someone who I think would benefit from your services. Thank you!

Vivienne S
5.0 rating

I had developed a sore shoulder caused by too much swimming. Rachel was brilliant and as well as treating it, gave me some excellent exercises to strengthen the area. Pleased to say the problem hasn’t returned and I’d definitely recommend anyone with a niggle to book a visit!

MP

Why choose us?

Treat the cause not just the symptom

We will always try to get to the bottom of your problem and pains rather than just treating the symptoms. 

Once your injury is fixed, we will always provide advice and guidance on how to prevent future injuries or reoccurrences in the future.  

Wide range of services

We have expanded our services to work more closely with allied healthcare professionals. We also partner with physiotherapists who specialize in pain management and hand therapy.

We also offer a range of classes in Pilates, Yoga and Tai Chi which are led by our Physiotherapists

Transparent costs

You will be always be provided with a clear treatment plan which will clearly detail the cost of your treatment.

Experience

Our physios have a wide range of experience with many of our staff having completed their Masters.

A number of our team work with various national sporting teams whilst others have experience working overseas. We have close links with the University of Nottingham and the University of Derby.

Find out more about our team members.

Insurance

We work with all the major insurance companies. 

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