Reviews and Testimonials

We always love getting feedback from our clients. Existing patients can provide feedback to us directly or through  our Facebook page.

 

Ironman Vichy, France 

Sally, you provided some physio care to me a few months ago whilst I was in the middle of hard training for my first IronMan. I had a dodgy knee pain and after a few consultations you sent me away with some stretches and excercises to do.

Well, they worked.

On Sunday I got over that finish line in France and became an IronMan. I had (and still have) many aches and pains from it, but thankfully the knee is not one of them!

Many thanks for the help and advice.

All the best, Ash Hallam

Great service, great therapy and excellent results.
I thought the advice offered by Impact Physiotherapy was comprehensive and simple. It really helped me understand what my problem was, and I was offered various methods to resolve my problem.

S Smith, 5 Star Review

Rachel,

5:30am at 4091m above sea level, after a 4 hour sprint to the summit under lucid stars, the sun finally broke across the mountain peaks lighting the tops of the clouds beneath us.

Unfortunately, my mate who took this photo did a great job of cutting my legs off, but thanks to your good work they managed the climb and descent just fine.

Great job and thanks a lot!

Chris Neeson

Why choose us?

Treat the cause not just the symptom

We will always try to get to the bottom of your problem and pains rather than just treating the symptoms. 

Once your injury is fixed, we will always provide advice and guidance on how to prevent future injuries or reoccurrences in the future.  

Wide range of services

We have expanded our services to work more closely with allied healthcare professionals. We also partner with physiotherapists who specialize in pain management and hand therapy.

We also offer a range of classes in Pilates, Yoga and Tai Chi which are led by our Physiotherapists

Transparent costs

You will be always be provided with a clear treatment plan which will clearly detail the cost of your treatment.

Experience

Our physios all have a minimum of 5 years practical experience – but most have many more than that! 

Many of our staff have completed their Masters.

Insurance

We work with all the major insurance companies. 

All reviews

impact physio

★★★★★
5 5 1
After finally managing to get an appointment to see my doctor I was told that I should see a Physiotherapist. I chose Impact as it was local, and I had heard good things from people I knew who had received treatment from yourselves. Right from my initial treatment commencement, I can confirm that I was uplifted from the impression I received on my condition from the doctor. Each appointment with Louise was a step forward in my wellbeing. Her advice and treatment helped me get better mobility. I would not hesitate in recommending Impact to anyone who may consider seeing a Physiotherapist to improve mobility issues. Thanks again to Louise.

★★★★★
5 5 1
Tony was professional and knowledable. After just 4 sessions (and following Tony's advice) my hip pain (which I had endured for 18 months) was considerably improved and my strength had returned. Thank you Tony for all of your help. It is much appreciated.

★★★★★
5 5 1
Cannot fault the service in any way. All staff very helpful and professional at all times. Chris Davenport was brilliant and has really helped me get back on track. Always very patient and polite. Thank you. Would highly recommend to anyone.

★★★★★
5 5 1
I went to see Danielle to resolve a sore neck. She did a great job and after a few sessions I was back to fighting fit! Thanks very much.

★★★★★
5 5 1
I had a really positive and enjoyable series of physio appointments with Danni Pennacchia to resolve a running injury. Danni quickly diagnosed the issue and through of combination of massage and home/gym exercises has helped me to get back to full health. Danni thoroughly recorded and noted my progress throughout my treatment. Danni was good at coming up with new exercises to make it more interesting and easier to commit to doing them. Danni was also able to adjust her approach as my pregnancy progressed. Danni is great at explaining what's happening inside your body which helped me understand better how to help myself. Finally, I always enjoyed my physio appointments as Danni as she has a very kind and attentive manner.

★★★★★
5 5 1
I had awful back pain and was struggling to walk. A week later after visiting Impact I am much better!

★★★★★
5 5 1
Our teenage son suffered a slipped disc and was in increasing pain so I booked him in to see Chris Davenport. Chris has been fantastic, he’s very calm and listens to the details of the issue and any changes in the pain, considers our son’s lifestyle and then suggests different exercises to help also explaining why he’s chosen them. A highly recommended service ! Thank you

★★★★★
5 5 1
Fiona treated my back problems and gave me an excellent range of well explained exercises - together these have made me a lot better now.

★★★★★
5 5 1
Went to Impact Physiotherapy with back and right leg pain. Tony was very good and made me feel at ease immediately. He worked on my back and showed me exercises to help. After four sessions the pain had gone and I can move more easily. Thoroughly recommend this practice

★★★★★
5 5 1
I self referred to Impact for help with an ongoing back problem. The help I received from Sinead has improved my mobility ten fold so much so that I can now enjoy weekly pilates sessions at Impact. Thank you

★★★★★
5 5 1
The office is very clean and my physio, Chris, was very knowledgeable and attentive. The exercises he provided have begun to help in my recovery - thanks a lot!

★★★★★
5 5 1
Very impressed. I have used the NHS physio before and several other private clinics but have always left disappointed and without any improvement in my sports injuries, meaning that I had to diagnose and solve the issue myself. However, having used Impact Physio a few times I can say that they have been genuinely helpful both in terms of diagnosing the injury and treating it. The physiotherapist I accessed through Impact also did not keep me coming back for further unnecessary sessions meaning you can make rapid progress. I also found the booking at West Bridgford convenient and simple.

★★★★★
5 5 1
I was having trouble with an injury on my leg and as a runner it was impacting me training competing. Phil at Impact was great, we had and initial assessment session where he was able to identify the problem and give me rehab exercises to complete for two weeks. After two weeks I returned where I was given some more exercises building on the ones previously given. This all helped to build the strength back up and help me overcome the injury. I'm now back running and pain free. Great service, personable staff, highly recommended.

★★★★★
5 5 1
I only ever use Impact Physio. I have seen Phil at West Bridgford over a long period of time. Everything is excellent. Phil is highly professional while being friendly , reassuring and knowledgeable. I have known him as a physiotherapist for many years and he is also experienced at dealing with sports related injuries. He successfully treated my sons when they were swimming at County level. I can not recommend his expertise highly enough. Treatment works well and options given for exercises keep you comfortable for a long period of time. Highly recommended.

★★★★★
5 5 1
The staff is very qualified and committed. The staff take care of our particular aspects of health. This summer I attended a yoga class with Suze who really gave me personal exercises to deal with my pain, and progressively adapted to my progress. It has helped me dramatically, and at the end of the sessions I could practice all the exercises easily and without any pain anymore. We learn how to relax. In addition to the exercises in the practice, we had a good guidance with hands out and on line to keep practising daily. It was very useful and helpful. I recommend this yoga practice and also Pilates which reinforce so much our posture and our flexibility. The staff is always updating his knowledge and very helpful. Small group and good atmosphere. Good programme making us working on each part of the body without any pain. Flexibility of days, kindness of all the staff. A very pleasant practice with trust and high quality of services.

★★★★★
5 5 1
Great physio, Fiona sorted my back out in super quick time. Wish I had come months ago!!

★★★★★
5 5 1
I really found the online booking system fantastic quick and efficient it saved me a lot of time . Chris was knowledgeable and very helpful giving me excercises and a lot of advice. I felt completely at ease and found I benefited immensely from the few sessions we had . I have certainly recommended him to my gym colleagues and work associates .

★★★★★
5 5 1
Following serious surgery I wanted to get back to cycling and running. Booking a Full Body MOT with Chris Davenport at Impact Physio worked a treat. Chris took time to understand the issues I had and how they affected my fitness. He developed a personal exercise schedule, remedial exercises for my knee injury and a plan for getting back running. His 4 week follow up provided an updated exercise schedule to continue my progression. The result is that I'm back cycling and running pain free and improving week by week. Thanks Chris and Impact Physio, I'm chuffed with how it went. Long Eaton Parkrun this weekend!

★★★★★
5 5 1
Knowledgeable, patient and friendly.

★★★★☆
4 5 1
The reception staff and physiotherapist all dealt with me very professionally. The therapist listened carefully to what I was saying and I was given good advice on exercises to do. As a result the arthritis in my hand has improved and stabilised. I am pleased.

★★★★★
5 5 1
A bad back took me to the GPS who refered me to Impact Physiotherapy (Christopher). Thorough investigation and exercises with manipulation over 6 appointment. From the reception staff and Christopher nothing but respect, professional friendship and humour. I left on the mend knowing where to go and who to ask for if it returned. Thanks all involved.

★★★★★
5 5 1
I had been in pain for many months when I was referred to Louise by my Doctor. I was given various treatment and exercises to do and I could always tell the difference after I had attended the clinic. Louise kindly emailed the exercises to me. The advice she gave me was invaluable as I soon realised it was lifestyle. My problem hasn't totally gone away but I do know now how to stretch my muscles to reduce pain and discomfort. If the problem and pain returned and made life difficult for me I wouldn't hesitate going back to Impact privately for treatment. Thank you for all your help.

★★★★★
5 5 1
I have been working with Chris for several years now. I have far fewer migraines, my posture has improved and my IT band issues are a distant memory.

★★★★★
5 5 1
I was having problems with a torn tendon in my shoulder which was causing a lot of discomfort, but after a few appointments with Danni at Impact Physio and being prescribed several exercises, I am now free from pain and able to do all the day to day jobs I was unable to do before. I would definitely recommend Impact Physio.

★★★★★
5 5 1
I'm returning customer to Impact Physiotherapy. Their technique is absolutely brilliant. I could see a progress in a couple days. I would highly recommend this clinic. Special thank you to Fiona and Chris.

★★★★★
5 5 1
Before going to see Phil, I had been having treatment for over 18 months with a chiropractor for a long standing shoulder/neck/back issue. I had become a little disillusioned as I seemed to be paying a lot for adjustments every week or so but it was keeping things at bay and not improving. The chiropractor had really helped in July 2016 when I had a particularly bad flare up and the rotator cuff became inflamed. Anyhow, a relative had been telling me for some time about how wonderful their Physio was and that I should give him a try. Prior to going to the chiropractor I had been to see many many professionals seeking some long term help and had spent a lot of money so I was wary of changing horses again mid stream. However for various reasons I decided to go and see Phil in January of this year. He spent time listening to me and all my tail of woe and he did some assessments. I think he was the first person I had ever seen (and yes I mean that) who actually seemed to be confident he could not only help but get me to a stage where I did not need to keep coming to see him. We started gradually and I religiously did the exercises I was given. Interestingly I had been given no such exercises before. Over the next 2-3 months I went to see him and gradually I started to see improvement. He also suggested a book I should read as he explained that when a person has become so used to problems the way in which we think about them is massively important. Committed to my recovery I downloaded the book and read it. I have now had the longest issue free period I have had in over 3 years. I still spend 10 minutes a day doing the exercises and I no longer live in constant fear of moving the wrong way and sending things into spasm. Only this past week I had a minor flare up and started to panic but then reminded myself that it ‘wasn’t a snake’ (Phil will understand the reference) and I consciously worked through things and saw an improvement in a day or so! The thing I liked about Phil was two-fold. 1. He told me that the objective was to get me to a point where I could look after myself and didn't need him (in the nicest possible way) 2. When I told him that a previous professional had said it was the worst back/neck issue they had ever seen, he looked puzzled and said he didn't agree. After around 6 sessions he said my movements and range etc etc were exactly what you'd expect from someone in my category. I would not hesitate to recommend him. I certainly will be going back to see him if and when I should need his help.

★★★★★
5 5 1
l was very pleased with my treatment Louise was lovely and the staff on reception were very helpful too.

★★★★★
5 5 1
I wish to thank Chris for his professionalism and knowledge of my problems and the whole experience with my time at Impact Physio therapy thank you to all j jay

★★★★☆
4 5 1
A huge thank you to the team at Impact for getting me through a difficult 6 months. Every time I visited Impact Chris was great at listening to my description of where I was feeling pain and the treatment I received always made things ten times better. Not only did Impact treat my physical ailments but they also provided emotional support and guidance in helping me to get the long term treatment I needed for recovery as well as helping me to look at changes I could make for long term success. Booking an appointment was an easy process and I always received emails with exercises we had discussed during an appointment within a day. I would definitely use Impact Physiotherapy again and would recommend their service to anyone.

★★★★★
5 5 1
Very professional staff. Treatment on back was very beneficial. Good advice given. Would highly recommend.

★★★★★
5 5 1
The physio I received from a brilliant very supportive lady called Fiona was fantastic. She would spend the first few minutes asking how the week had gone with my physio exercise and then begin a review of how well I could move and what was easier and what felt worse! From that we would move on to physio and possible new exercises to try. Fiona always made me feel comfortable and better able to cope by the end of the session.

★★★★★
5 5 1
I really enjoyed my physio sessions with Sally. I felt that she really helped me . Sally listened & her methods really worked for me.

★★★★★
5 5 1
"My first consultation was with Daniel. She asked a lot of questions and made an in depth examination to come up with a recommendation to treat my problem which after a detailed explanation, appeared logical and sensible. She was a charming lady who appeared very enthusiastic about her profession and job. I would certainly recommend her to others "

★★★★★
5 5 1
I had Sally working on me and she was superb. She talked me through the benefits of every exercise, made sure I was clear about technique and checked progress astutely. She created a plan of treatment which was tailor made and changed it when necessary. She was also hands on and thorough. All round, a very positive experience, thank you.

★★★★★
5 5 1
I had an appointment with Louise as have been having problems with my hips for some years and I couldn't get in to see my doctor. Louise was excellent. Very professional, explained everything clearly and very thorough. There was nothing else she could do for me as it is a new hip I need so instead of me spending more money she sent me instructions for stretches that will hopefully help. I would definitely go back if I have any other problems.

★★★★★
5 5 1
Fiona was so encouraging and supportive encouraging me to exercise which helped me to push through the pain. She has given me the tools I need to cope when my neck and shoulder goes into spasms. It was such a positive experience and I am very grateful. When I first met her I was in extreme pain with very little movement. I am tons better now.

★★★★★
5 5 1
Outstanding service, very glad I chose Impact Physiotherapy!

★★★★★
5 5 1
I was very pleased with all the treatment I received for two painful conditions. Professional and friendly staff. Highly recommend Impact Physio.

★★★★★
5 5 1
I came to visit Sally as I had a severe ankle sprain she was brilliant, very chatty and made me feel comfortable. The surrounds are very personal and private, and very welcoming. I would highly recommend Sally and her co workers.

★★★★★
5 5 1
Having aggravated a previous knee problem I needed some advice before I embarked on a planned walking holiday that could potentially see me make the problem worse. Danni not only worked on my knee, but also answered all my questions and gave me the advice I was after. I now have the confidence to go away on holiday knowing what is going on and what measures to take to support my knee both in the short term and in the long-term. Hopefully a shot on me on my 400th Birkett will be heading Danni's way next week and if I need more work on the knee after my trip I wouldn't hesitate to come back.

★★★★★
5 5 1
Chris made me feel comfortable, listened to my problem, talked about how we could improve it. And made me feel at ease when having treatment

★★★★★
5 5 1
Having had previous sessions at both Pride Park and your Long Eaton practice l can thoroughly recommend anyone to attend your clinic with any muscular problems,l certainly will.

★★★★★
5 5 1
When I went to impact I was in a lot of pain, with brilliant treatment I am now feeling loads better with no pain xx

★★★★★
5 5 1
Very professional service

★★★★★
5 5 1
I was delighted with the treatment and advice I received thanks, Barbara

★★★★★
5 5 1
I have had back problems for over twenty years, and the only relief I get is after sessions at Impact Physiotherapy. I thoroughly recommend them.

★★★★★
5 5 1
Brilliant as usual , having scoliosis means over the years I have needed lots of Physiotherapy through hospitals and yourselves . My first appointment with you was over 18 years ago and the the last one was about 3 weeks ago. You are always consistently good and soon get me feeling better and more positive

★★★★★
5 5 1
All of the staff are really friendly and welcoming. The admin team are very efficient and accommodating. The physio care I received was excellent - very professional and thorough, with clear information given re my diagnosis and equally clear guidance on the daily exercises I needed to undertake.

★★★★★
5 5 1
My G.P., recommended Impact Physiotherapy after having several issues with back problems. I now would not go anywhere else, sound advice given, along with exercises suitable for me. Anthony was and is fantastic, I have since recommended the practice to other friends too.