Frequently Asked Questions

We hope to answer any questions you might either here or elsewhere on the website but please call us for a chat on 0115 972 1319 or complete our contact form and we’ll get back to you as soon as we can.

Are you registered?

Yes, with the Health Professions council and we are members of the CSP (Chartered Society of Physiotherapy).



We are HCPC Registered



What are your fees?

Our basic charges are £49 for the initial assessment and £39 for subsequent half hour appointments.

We also offer extended assessment appointments for more complex problems, or multiple areas of the body. This will take 45 minutes and costs £49. If you have been seen elsewhere before and not been satisfied with your treatment then an extended appointment time allows us to fully investigate your problem. Please discuss this with us and ask for details.

A future review may be necessary depending on the problem to advance the rehabilitation, this is normally done in a 30 minute session.

Full details can be found on our fees page

Do I need a doctor's referral?

We work closely with General Practitioners, consultants and specialists, however you do not need a referral unless your treatment is covered by private medical insurance.

We can usually deal directly with your insurer for payment. Please ask when you make your appointment.

Do you only see private patients?

No –  some local doctor’s surgeries refer to us under the NHS. Please ask if this applies to you.

Can I use my BUPA membership?

Yes, we are registered with leading medical insurance companies.

We have a provider number which you can pass on to your insurer if required.

How long will I have to wait for an appointment?

If you are self-funding and are available we can usually see you the same day.

Whats the difference between a physio, osteopath and a chiropractor?

Always a difficult one to answer – it depends on the practitioner!  I was fortunate enough to work alongside an osteopath and chiro at London 2012 – we were a team and pretty much worked like each other.  The common denominator…. experience.  My next top tip:  Word of mouth is huge, reputation is king.

30 minutes


45 minutes
(recommended 1st session)


60 minutes


30 minutes


45 minutes
(recommended 1st session)


60 minutes


Book an appointment Book Online