Frequently Asked Questions

We hope to answer any questions you might either here or elsewhere on the website but please call us for a chat on 0115 972 1319 or complete our contact form and we’ll get back to you as soon as we can.

Yes, with the Health Professions council and we are members of the CSP (Chartered Society of Physiotherapy).

Full details of our fees can be  seen here

We work closely with General Practitioners, consultants and specialists, however you do not need a referral unless your treatment is covered by private medical insurance.

We can usually deal directly with your insurer for payment. Please ask when you make your appointment.

No – some local doctor’s surgeries refer to us under the NHS. Please ask if this applies to you.

Yes, we are registered with leading medical insurance companies.

We have a provider number which you can pass on to your insurer if required.

If you are self-funding and are available we can usually see you the same day.

We only take, use & keep information about you that is required for your assessment treatment.

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Always a difficult one to answer – it depends on the practitioner! I was fortunate enough to work alongside an osteopath and chiro at London 2012 – we were a team and pretty much worked like each other. The common denominator…. experience. My next top tip: Word of mouth is huge, reputation is king.


impact physio